Friendly staff, Colleen Monroe did a great job styling my hair, I also had my hair colored for the first time in a salon and love the color she picked out for me.
JULIE CHEN ruined my hair!!! I was told she was the Mgr and the best. What a lie! She was unprofessional, bossy, not very nice and arrogant. I had to go to another salon to get them to straighten out the MESS she made. I had to stand at the counter for 15 mins while the other stylists were in the back on break laughing and cutting up. TERRIBLE EXPERIENCE!!!
WORST Experience ever!! Wait time was over an hour for them to nearly shave my sons head when I specifically told her how to cut it & leave him bangs & then tried to overcharge me & was beyond rude & unprofessional. I will drive out of NY way to do to perdido location, this place is disgusting in every way!
I made it very clear that i wanted no more than a trim, just 1/2 of the overall lenght. Throughout my hair cut i reminded the women cutting my hair several times. I also have layers that needed trimed so i told her to trim those as much as she liked but ONLY a half inch off the total lenght!!!!! Well, after she stoped hacking i went to grab my hair wich is normally to my waistline....well it wasnt there...the longest layer is now at my bra strap!!!!! Thats about 4 to 5 inches not 1/2 inch!!!! it was all uneven with one peice about an inch and a half longer than the rest! After noticing the uneveness of it, i went back to speak to the manager who was friendly and fixed the uneveness but at the same time still tried to convince me that "it just looked shorter because of the layers" lol. No the longest layer went fron my waist to my bra line! and the lady who cut my hair even came at me with attitude while the manager was trying to fix it! Guess the manager dosnt have much authority.
Great stylists, awesome services! I always leave feeling happy with my hair! Ask for Kim, Haley, Sarah or Sara hahaha
I cannot say enough good about this salon! Pam and Carlos do a great job making their clients feel special and the staff is great! Pam is the best stylist I have ever been to. She took so much time with me and I have never had a better cut or color in my life! She worked a miracle on my curly hair! When I look in the mirror it is so nice to see soft pretty hair, beautiful color and shine and it is not frizzy!!!!
Nastiest hair "salon" i have ever been in. EVER. will never go back, I didn't even let those people touch my hair. They employees looked gross and didn't even greet us. Also the store smelled like wet dog. 0 star if I could put one.
WORST PLACE EVER DOESNT EVEN DESERVE ONE STAR
Terrible customer service! I wish I could give this salon zero stars. My husband bought a "passport" gift certificate to this salon as a birthday gift for me. It included a number of services and cost 65$. The passport only lasted for 4 months, and when I went to use it, I found I needed to make separate appointments for each service! I told them I didn't want the certificate and would like to redeem some or all it for products so at least I wouldn't lose the money and they said no, your husband should have "known better when he bought it." Carlos, the owner, said this was supposed to be a way to gain customers, but there's NO WAY they'll be gaining my business!
������������I love this African braiding shop they braids are unique and last for long time.i will come back.������������