Won't go near them ever again. Wouldn't dare to recommend them even if my life depended on it. Six months of not getting it right. Six months of refusing to listen to the customer and then halfway through trying to resolve the email address they give me is suddenly unreachable. Originally went in with my own two pairs of glasses and asked them to swap out the varifocal lenses for single vision ultra slim, the ones that don't need so much of a curve to work right. Of course they insisted on testing me and changing a prescription that works. Glasses came back. Wrong. Tried for a week, horrible headaches. Took back and asked them to change back to my old prescription and specified please measure my third pair of old glasses that seemed to work better, don't use my old written prescription because I suspect it might be slightly off. Again glasses came back, still wrong. Turns out the used my old written script and did not measure my old glasses plus they insisted they had tested me again when they did not. The girl that then tested my glasses on the machine was really rude about it too. So they retested me and they insisted on still changing the script for my right eye which seemed fine to me. This time I insisted they please just use the measurements from my old glasses so they finally agreed. Good I thought so I also paid for two extra complete new pairs that could have the stems adjusted to my fitting. I kept one pair to manage with while they sent the other plus the two new pairs off to be done. They came back finally and I go in to collect. I ask the guy to measure the wire stems on the two new pairs to my old ones. He didn't even sit me down and measure properly, just stood there and cut them. I get home and try the new full pairs on and the stems need bending slightly so I go to do it like I've been doing for years and the tips break off both pairs. So I look at my old ones and he's cut them too short
A rip off company schooled in the art of thievery.
I went to Stanton after buying a groupon and after my husband had went there and had a good experience. I on the other hand did not. It started with me not getting seen until 35 minutes past my appointment time, then after waiting almost a month I had to call and see if my glasses were in. They were in, so I took my lunch hour to pick them up just find out that they never put my lenses in and told me it would be another 14 days until I would get them...Now here we are at the two month post appt mark and I call to see if they are in and they say, "the system says they are, but I don't know where." Are you kidding me?! I just keep telling myself that thankfully I had a Groupon for discount otherwise I'd be losing my cool.
Inexpensive for those without insurance. I used a GroupOn and got an eye exam for $29. They had me in and out with a new prescription in about 15 minutes.
Love Dr Kennedy, she was kind and patient with me...I can be a hand full...lol. I got my glasses quickly and the low price was awesome. I will be back and have I have recommended my whole family, friends and co-workers to go there and no one has ever told me they had a bad experience, thank goodness.
Never get glasses here. They installed my bifocal lens upside down and then claimed, on two occasions, that it was just my imagination that I could not see.