I've been in this store a couple of times and nobody smiles or says hello or even acknowledges the customers. They look right past you and pretend to be working. One time the manager smiled and said hello but she used the word "awesome" ad nauseam. It's not a happy place to be. It puts off a miserable vibe. There are happier stores to shop at that have good deals.
I have shopped here for a while 1st off people it's a thirst store don't expect department store exceptions. No thirst store let you exchange anything. It's a thirst store! Be glad they give you dressing rooms to try things on it's Not their fault you are in a hurry. I have done it many times and just deal with it because I seen the sign in the middle of the store saying No REFUNDS OR EXCHANGES NO EXCEPTIONS! The only complaint I have is their prices can be lowered a few dollars. Other than that I'm a Happy 4 star
We have spent hundreds of dollars at this store. Today my wife went to purchase a love seat. Got it out the back door to get it in the back of our Blazer. It would not fit. My wife asked if she could exchange it since it was just purchased 5 seconds ago. After waiting over an hour for an answer the manager said no. We had purchased it and we could not return it because it had left the building. 5 feet from the door is leaving the building. Thrift stores are my thing but we will never go here again. I suggest the goodwill across the street. They have values as a company.
I WISH THERE WAS A HALF STAR RATING!! I appreciate the 2 prior comments! MY STORY; IN A HURRY I paid $6.98 for a pair of really cute skinny jeans. I didn't have time to try them on. Get home & OF COURSE find out they DON'T FIT! I figured NO PROBLEM I'll return them tomorrow since I have my receict & the tag is in tact. WRONG! I didn't want any money, just a pair of jeans I could fit! They ABSOLUTLY would not allow me to return them, exchange them, get store credit! NOTHING! I shop at Thrift World because IM ON A BUDGET & DON'T HAVE $7 TO GIVE AWAY! I am SO DISAPPOINTED in Thrift World and will NEVER EVER SPEND ANOTHER DIME THERE! I will tell ANY AND EVERYONE that will listen! I would have rather paid MALL PRICES and had the option of SOME SORT of return policy! Shop at Goodwill folks! THEY HAVE A 7 DAY RETURN POLICY!