AlphaGraphics New Bedford

Requested a quote through their website over two weeks ago. I received an automatic email confirmation that my request was submitted, but never heard from anyone with a quote. Ended up going elsewhere because I got tired of waiting for a quote. Guess my small job wasn't worth their time.

I was treated horrendously UNPROFESSIONALLY today by the manager with black hair . My aunt went to make a simple business card order recently without my help, seeing how she has placed orders with this company a handful of times before, she thought she could TRUST them.



When the order was first taken, she spelt everything perfectly. She received a "proof" email, and she OK'ed it with out showing it to anyone to proof read and told the company to go ahead with it.



She made a huge mistake in trusting this company.



They spelt Marion, Marin.



I went to pick up the order today, payed the 74$ cash, and then ran back in quickly when I saw the HUGE mistake. I asked the woman who took the money if I could see the original order form, to see if my aunt was the one who messed up.



She brought her crazy manager out. When I asked to see the original paper work, she said it would take a little while. I told her I had time. She said it won't be ready for a few days, and there it went.



So, the manager flipped her lid, and CUSSED ME OUT! Saying my BITCHING and MOANING wasn't going to get us anywhere and I couldn't get my aunts money back !!



So unprofessional to the point I want to call corporate. And I just may do that. Becos no matter what, the customer is always right , and how dare a person who has the title, manager, swear at a customer ?!