NO STARS!! THUMBS DOWN. BEWARE: I bought a phone 1 hour ago to replace my 80 year old mothers phone that was stolen from my car, and we realized that her phone was not part of the robbery. I went back to PCS for refund or credit and they REFUSED even though i bought the phone 1 hour ago and was not even taken out of the box! No wonder they don't take American Express! American Express protects you from places like this!!!!!!!!!!!! Each metro PCS owner is independently owned and makes their own policies so BEWARE of this store. Therefore, I was robbed twice today!!!!!!!!!!
Worst customer service ever I bought 2 new phone 4 months ago both of them battery doesn't hold charge for more then 7 hours. i got Appointment I came to replace the phones spoke to JESSIE the store manager and he try to give me a refurbished phones I will never spend a penny with apple again.ill sale the phones and find my self android solution.
Very nice every body very friendly
I purchased a computer and Luis Arellano, the salesman, was very helpful, he knows the business and knows how to be kind and professional at the same time.
best place in town to get iphone screen fixed . greatly appreciate the amazing customer service my iphone repair coral gables
iphone repair coral gables is a great company on to go i saw their ad in facebook and called them for an iphone 6s screen repair. my daughter dropped it while walking our dog in the park.. the techinician came out to fix the iphone was polite and professional . he fixed it under 30 minutes. the whole process was pretty smooth . when i find out that iphone repair coral gables can fix iphone screen , iphone charging ports, iphone battery, iphone camera and iphone buttons on the spot i was positively surprised for sure i will be back to use this service. FAST - CONVENIENT - PROFESSIONAL. The tech arrived on time and replaced my screen and battery in 10 minutes. Great price and perfect transaction in every way. I hope this company thrives.
Waited 1 month for my gas dryer and washer and dryer were suppose to be delivered same day today 2-6 Driver called no Washer and he knew nothing about a washer he just has the dryer on the truck....Store was suppose to call me when the dryer came in to the warehouse and they never did, now the manager cant fit me in for delivery for a few more days or my husband can go pick it and get a hernia....wow...HORRIBLE CUSTOMER SERVICE AND FOLLOW UP BY SALES PERSON.....NEVER BUY THERE AGAIN.....MANAGER WASN'T EVEN HELPFUL...HIS ANSWER WAS THEY ARE BOOKED
Worst company ever. Customer service sucks Unfriendly customer support They need people who can do the job
There is a long wait. They are very rude and you have to wait hours before getting any thing resolved. It is almost impossible to make an appointment. I always have to ask for the Manager and they are also rude and delay in resolving issues.
I went to this apple store in mid December 2016. I had to make a line to talk to a guy to let him know what I was there for. After about 15 minutes it was my turn. I told him that I just wanted to replace the battery on my old mc book. He told me that I have to wait One and a Half hour to talk to a technician to review my request. I proposed to leave the computer and come back some other day when they get it ready. Answer was a big NO. YOU HAVE TO WAIT.I ended up buying a supposedly original battery from amazon and installed myself in less than 5 minutes.