Terrible customer service. We were rear ended on our way to return the car and have had nothing but trouble with Fox corporate. They are extremely unprofessional, responding with rude emails and failing to help at all. I understand they want their money, but I am not an insurance company, nor am I the guy that hit us. I wasn’t even the driver, so no need to be rude to me. The process is slow for claims, but Fox expects us to somehow speed it up AND pay out of pocket now so they don’t have to wait for the process to finish. I have a great insurance company and they even stated that they can’t believe how unprofessional Fox has been. DO NOT USE IN ANY STATE!
Booked u save through another website. No confirmation sent, yet money has come out of my bank account. Can't get hold of them and I'm flying tomorrow. Worst service ever! Wouldn't recommend!
This Allstate car rental was one of the Best choices me and my finance could of made while visiting California , we was having a very rough start and nothing was seeming to go right but the guy in the office was so calm understanding and very helpful he even went out of his way to bring us our daughter's base to her car seat when we accidentally left it in the rental rushing to catch the shuttle to the airport my fiancé is going to use this place every time we go to visit cali awesome place and very caring workers ❤️
Used this location for short moves and to borrow a regular truck for a local pick up. Neighborhood a bit sketchy. Make your reservation online and they should have what you want. Always laborers around if you need them.
I've used this company at other locations and it worked fine but I'll NEVER use them at LAX again. 45 minutes until a shuttle stopped for us. Two had passed us that were jam packed. And then once you got to the office the line was extremely long and it took another 35 minutes until I could get a car. This was a business trip and I had appointments to keep which didn't allow almost 1 1/2 hours to get a car. They advertise about their great service. Well it sure wasn't here!
HORRIBLE!!! Cars were filthy & smelled. Shuttle driver was a jerk!! Don't waste your time or money here. Trying to call them is an absolute JOKE! Over 3 hours on the phone and I keep getting told a manager will call me back...ya right. Days later......
Worse experience ever with a car rental. Waited a long time at LAX for their shuttle. Then after signing the contract had to wait for more than 45 minutes along with many other people because the car wash wasn't working. When we finally got a car and drove off it stunk of cigarette smoke .Took 3 cans of air freshener before I could ride in it without coughing. We complained about the smoke on returning the car and they acted like they couldn't care less. We insisted on speaking to a manager who didn't even have the courtesy of speaking to us directly but just took a small amount of money off the rental. Definitely not worth going "cheap" .Never use them again.
had a great experience. everything went very quick, excellent service, REASONABLE RATES, we rented 2 vehicles and they were accommodating in letting us pick which vehicle best suited our family, very good vehicle,quick and efficient the employees are really nice. friendly, and helpful. highly recommended, charged me only $25.00 for the GPS for 10 days. I am very happy with the service me and my family most certainly make this All States Car Rental my top choice when it comes to reliable rental cars! highly recommended.
my experience with All States Car Rental was great, their prices are very affordable. the employees are really nice, friendly, and helpful helpful. they have the best rates by far compared to all the other big car rental companies around the LAX Los Angeles AirPort. good thing they accept DEBIT card. simply they are very good car rental company. friendly service highly recommended. I would definitely rent from them again if I ever need a car.
my experience great: highly recommend All States Car Rentalcar ran smoothly No problems whatsoever.it was a new year season AllStates car rentals gave me a great deal and also give me extra 10% AAA discount I am really happy, car ran smoothly, No problems whatsoever, return was SIMPLE and fast, the personnel were helpful and pleasant, the friendliest small rental car business I have ever used. I normally rent from those big brand co, but when I arrived the LAX airport they were all sold out and//or the rate! soooo high, thanks god I found All States Rent A Car, great service the employees here are really friendly, I recommend them for sure.