We went to their Lenexa showroom. The person that finally looked up from her cellphone to greet us was not very knowledgeable. Many of the drawers in the displays did not open easily.The “greeter” never did check with us to see if we had any questions or if she could help us. As we were leaving, we heard her talking to someone on her phone about having “gotten the invitation”.A very unprofessional business...doesn’t take long to rule them out.
We had a fantastic experience at KC Cabinet and Granite. Our kitchen designer, Lacey, was fantastic and listened to all of our ideas. Terry is the best of you have any questions or concerns. The install process only took a week with a few touch ups the following week. There were a few cracked cabinets, but they were quick to respond and come fix. Overall fantastic customer service and our kitchen turned out so well!
My experience with granit center in Lenexa was excellent from start to finish! Used GC to replace countertops/sinks in master bath, 4 secondary baths and large basement bar. (GC did not do any tile or plumbing work as part of this project) Process to identify quote and pricing was simple. Product selection was excellent and pricing extremely competitive. Finished product is beautiful and tear out/install completed quickly and with excellent attention to detail. Will use them again if/when I have another granite project.
They had a decent selection in showroom and prices originally quoted were reasonable but once the process started the owner and salesperson we worked with were extremely difficult. Prices changed, they were way off on initial measurements and had to go back and re measure, install dates changed and they were unprofessional with overall communication that took place. Installers were great but again difficult to work with.
I would steer clear of this company - installed a large piece of granite in my kitchen with a crack. They will not fix or replace it - their customer service was terrible. Check reviews before you hire this company.
Knowledgeable, helpful and patient sales people. Would recommend to anyone and will return for future needs.
Love my kitchen . From start to finish ..
I am happy with my granite countertops and would adivse that if Jerry is involved in your project, it will come out well. I had a negative experience with my backsplash and terrible customer service when I complained. There were problems from the beginning (measuring errors) all the way to completion (poor attention to detail). Then, the owner, Jerry, got involved, and he personally did his best to make it right. Jerry confessed that granite is 90% of their business, so do yourself a favor and go somewhere else for your backsplash.
This company sells a very nice cabinet for a very reasonable price! I recently used them for a kitchen remodel and was very pleased with their work and their great customer service. Their sales/office staff were very professional and knowledgeable. We worked with a great designer that helped us make the most of our space and we couldn't be happier with the end result! We love our new cabinets and granite counter tops and will be recommending KC Granite & Cabinetry to all of our friends and family.
I cant say enough negative things about this company, The plumbers(only one of them spoke English) cut a line they shouldnt have a flooded my finished basement. I contacted the owner, John, said his guys said I did it! I am sure these so called plumbers are not licensed and dont know anything about plumbing. They are dishonest as well as the owner. John refused to turn the claim into his insurance company and wouldnt give me his insurance information. I double they even have insurance. I am having to pay for repairs with the help of my insurance company. I CAN NOT STRESS ENOUGH NOT TO DO BUSINESS WITH GRANITE CENTER. You will live to regret it.