I called in two to go orders to First Watch in Fairway yesterday. When I got there to pick up the order, I double checked to be sure the orders were made correctly and one wasn't. They had to remake one of the orders. I informed the manager I was diabetic and getting shaky and to my amazement they didn't offer me anything. I felt I was treated very rude and am appalled in the way staff and management talked to me and treated me. I am telling all my friends and family. Because of the experience I had yesterday I will never go back to any first watch which is sad because some of the stores know me by name. What has happened to customer service today?
2117 Taney StKansas City, MO 64116
From Business: Denny’s is America’s Diner. Where guests have come for over 65 years to sit back, relax and enjoy classic American comfort food and everyday value 24 hours a day,…
2450 Grand Blvd Ste 121Kansas City, MO 64108
From Business: Gourmet bagel café and coffeehouse serving fresh-baked bagels, fresh-cracked egg and hot & cold lunch sandwiches, small-batch artisan brew and popular specialty c…
Its a nice relaxing place. The people are very friendly and fun to talk to, the store was decently cleaned and the food is how it should be. It depends on what you order but if you plan to eat steak and eggs its going to taste like steak and eggs.
This location isn't the worst I've experienced. They ALL suck. I don't know what's more nasty, the food or the store. Tables and seats are always greasy and dirty. I've attempted to eat here a few times hoping it would get better but it hasn't. Nasty food. Nasty stores. It's a shame when McDonalds is better than this place.
The pancake wheat batter tasted bitter and super old, the over medium eggs came out runny, the food was a disaster! On top of that, the service was super awful, we asked for coffee, the entire time of being there we did not receive any coffee. Then after being extremely disappointed we tried to get a refund for the pancakes, which supposedly they cannot do with the pick four or whatever, even if I only took a bite of each thing. Only a bite! What a load of slimy fecal matter! I can't believe my fiend still tipped them a dollar. I was almost to the point of walking out and not paying, and I've never done such a thing in my life, so that's saying a lot about this Hell hole. You'd be better off eating road kill... seriously. The whole time I was there the other "regular" customers were complaining and saying how they were going to switch to waffle house to which the waitress responded in confidence that they would not do that bc they would miss being here at Denny's.... If only they would take notice to how they treat customers and listen to complaints they might be able to save themselves but honestly they would be better off closing. I will never come back.
Don't even THINK about going there! They TOW THEIR CUSTOMER'S CARS!!!