Very knowledgeable employees and very nice. Would definitely recommend this place. Safe location and plenty of parking.
8. Big Lots
9625 Crosshill Blvd Ste 119Jacksonville, FL 32222
From Business: Founded in 1967, Big Lots Inc. is one of the largest broad-line closeout retailers in the United States. The Fortune 500 company offers an assortment of merchandi…
I brought a $100 battery for cruise 7/20/16. It was purchased for new iPhone that has 1/2 day charge. The battery was nonfunctional, which was discovered on cruise. I had leg injury around that cruise/trip which immobilized me for 2 months. So could not return item.On 10/14/16 I attempted to get $$$ back. The representative and manager said the purchase was beyond 14 days purchase: Thus I could not be reimbursed.I have had iPhones for several years. I have had charging issues with each one. I would not recommend an iPhone. I would not recommend purchases at the Town Center in Jacksonville.Comparing businesses...REI returned $$$ same day for digital purchase for that time of traveling for me WITHOUT ANY HESITATION. We need to find a more customer-oriented outlet for our lives that are controlled by digital age.
hello dear friend I would like to get in touch with your director or your president about a big business. please help me.best regards Hajredin Frasheri
Very bad experience here. 1) You have to wait weeks to get available appointment.2) With scheduled appointment, you still have to wait around 30 minutes.3) Service attitude is not good. They do not try best to fix the problems, but just wish to get it over fast.
Nice staff, but unreliable for appointments. Waited 20 minutes post scheduled appt and told it would be another 10-15.
Purchased a new 500gb hard drive for $54.99. I like their selections.
The first 3 people that I dealt with at this company were very rude. The final gentleman was much politer and professional but by then I was asking for my TV back. The two men that came to my home acted as if they did not even want to take my television. They spoke to me as if I were stupid but offered no explanation on anything. And when I called the girl hung up on me...which could have been by accident, but when I had to call back she was very quick to snap at me and state she did NOT hang up on me and the problem must have been on my end. WOW. Thats all I can say about that. Point of story....DONT hire this company. They seem very grouchy and just not professional at all! If you want customer service then this is not the right place for you!
The first and most important reason why I give this a 5 star rating is because of the Excellent Customer Service that is provided. Add to that the knowledge and professionalism that he provided and you just cannot get any better service! He took the time to answer all of my questions and fully explain things in terms that would be simple for me to understand. Never once acting as if he was in a hurry or bothered by me. I really appreciated that! I can say now that I actually understand my television and how it works with voltage and watts. Would recommend Tech Knowledge over Marvin's or any other electronic repair company any day!! And most importantly I will be recommending this company, better yet Anatoly himself, to ALL of my friends and family.
I had the pleasure of going to this location twice in the week and half I was visiting FL. I was so impressed w/the willingness of associates to help customers as they walk in the door! First time was to help set up of my iPad ~ I had listed all my questions and left ample space to write response. The second time was for a transaction and was so surprised I was in and out of the store with a completed transaction within six minutes or less! Talked w/assistant mgr, made a decision and finished the transaction.The staff cares about each user and their ability to use their products! I wouldn't hesitate to recommend this location for service or purchasing any of their products!
It use to be a place where you find cheap computer parts... Now, is just as expensive as Best Buy... Save money and buy from Amazon.com!