Jacksonville, FL Veterinarian Emergency Services

my dog went in friday because he threw up and Dr.June said he was going to be fine. Took him back saturday because he still was not feeling well. They did a full panel of blood work and x-rays and dr.showed us his blood work was fine and x-rays were ok a little swelling in his prostrate but thats normal for dogs that have not been neutered. She gave us some medicine and told me his spine was a little sore to the touch so she was going to give him a shot of morphine and he would probably sleep for about 24 hours. Feed him some chicken and rice tonight. Welll $597.00 he had not moved a bit not even stood up so I went a got a syringe so he could at least get water in him. Sunday evening he still has not moved and when I went to give him some water he was gurgling and started to tremble. My husband and I snatched him up and headed to Orange Park vet hospital (only one open on Sun) and on the way I was driving 80mph and my husband was holding him and telling him to breath! when we reached the hospital a nurse came running out and grabbed him and took him to the back. She came out within 60 seconds and told ushe had passed. We were devastated!! So...I guess I am trying to tell you when the give your animal medication or a shot askthem what to look for if there are any reactions to meds. I would not want anyone to go through what we went through. I looked up on line and the shot she gave him does have the reactions he displayed but we were not informed..Very lonely and sad missing my best friend

This vet is the best. We had Dr. Hansen for several years before. The people there are very compassionate and caring. I would recommend this vet to everyone.

no better vet in JAX. Been a client at least 15 years with many visits over the time period. My highestrecommendations.

Brought my German Shepherd in on Sat, March 12 for grooming. The young lady at the front desk said that her shots were do. I said I know and I will call to schedule her and I was not ready to drop the $100 plus at the moment for her shots. {the grooming charge was already going to be was $85}, when an older women with white/blonde hair rudely started to tell me that if my dog were to bite another dog or person that the Vet would be liable. It wasn't what she said but the way she said it that angered me. There was no reason to use that tone to me or anyone for that matter. I have been taken my dog there since she was 8 weeks old, driving 20 minutes away for grooming,shots, and heartworm/flea meds totaling over five years Now I will take her to a Vet which is only 5 minutes away for this service.

WHAT EVER YOU DO NOT WANT TO YOUSE THIS PLACE! This place is call PET CARE HOSPITAL they will not give me my kitten back if I don't pay in full amount. I took my grey kitten to pet care hospital because he wasn't eating right. they told us that the payment would be only about 100.00 to 300.00 dollars so we thought that was reasonable the next day we called and checked on him to see how he was doing and they said he swolled something and they treated him and they said they we went a head and treated him for a bacterial infection . and I was like OK? they also said he had gone ahead and treated him for that. a few days went by and I had came down with the terrible flu and stomach flu so I was out of work for a week or two and had not charged my phone at all they had called a few times and left messages like "hi this is care pet and we are calling about jay the grey kitten you left with us if you could please call us back at ###". so I called them back and they told us our bill was now $800.00 and I had told them that I had gotten sick and hadn't ben able to go to work for a while and at that point I was getting better and so I was planning on going to work the next day and getting my check from the week before I got sick and I told them that I would pick him up at 4:00 after I got off of work but when I got to work my boss wasn't able to give me my check so I wasn't able to pay the bill so I called them and told them and they said they under stand. so at that point I didn't have my little baby jay and was barely thriving with bills. a couple days later I called agin and talked to them and now they started getting rude with me and threating me to send him to the humain socity and told me if they were to do that I would have to deal with them and pay full amount at the human socity so I was like noo please don't do that I will try to come up with the money and then I asked if I could pay 200.00 up frount and bring the kitten home and then every week after that mail in a check or drop off a check of 200.00 a week till the balance was payed in full they said I will ask. a day or two later I called back and still no answer. and then finnaly today 10/22/15 I called they said my bill is now 1500.00 and I asked how did that happen they said we ran ex rays, blood labs, gave him fluids , medican , and bording is 15.00 a day so I said no I didn't ask for any of them things to be done and you guys never told me you were doing that to him I also said that I told you guys I was low on money that is why I asked for the price up frount before I even let you do a EXAM on him and I also said and I never gave you guys permission to do any of them things and now they will not let us pay a little each week and will not let us have our cat. on top of not letting me pay in small amounts they are threatning us by saying we will send him to a shelter whair they told me they will potentially euthanize him. I don't think this is legal or morally right to hold some ones pet hostage because they cant pay in full amount. and at the time that I had taken him I had the 300.00 to pay. I have 5 kids who are devastated and wondering why mommy cant go and pick up their baby kitten that they recue from the bushes at only a week or two of age and bottle feed him. it is so hard to see my kids cry over their little play mate who is now about two months old last time they saw him he was only one month old. please do not use these people!!!!!! their prices are un fair and the are very rude

They are the best at what they do! They have reasonable fees and I drive 32 miles and pass numerous offices to see Dr.'s Jane and June. My four dogs have seen them for the past 10 years!

They are excellent at charging very high prices but not doing a lot for the animal...they wanted to charge a friend of mine over $1,000 for surgery on her dog, and we found a wonderful place that only charged $300, and the dog was just fine..Also boarded my dogs for 2 days and they came home covered in fleas.....just because somebody charges more money does NOT mean they are better.

Dr. Hansen is the absolute best! He is so compassionate and caring. We have been going to him for years and have had nothing but good experiences. When we had to put our beloved pet to sleep due to cancer he couldn't have been more supportive and compassionate. He even took the time to hand write a sympathy card extending his condolences for the loss of one of our dearest friends. If you treat your pets like family then Animal Care Center is the place to take them!