Knotts Optometry has wide variety of up to date frames and great selection of contacts. You get great service and the latest state of the art exams …
6151 N Keystone Ave Ste 800Indianapolis, IN 46220
From Business: Dr. Amy D. Walden & Associates is the local eye doctor to see for all of your eye care needs in Indianapolis, IN. As your local Indianapolis optometrist, Dr. Amy …
Would never again go here. The doctor was rude, stating that I would not get a refund if I decided not to come back for a pair of glasses after the visit. Mind you I waited almost and hour to be seen for my SCHEDULED appointment. What ever he put in my eyes burned and continued burning for a week. My eyes were blood shot and I could not open them. I ended up having to make a trip to the emergency room. Not only did the doctor dilate my eyes but he dilated them and sent me out the door. So I had to drive home seeing I tunnel vision, forget me trying to adjust my vision to get home. I missed a week of work and when I called in to complain, the receptionist didn't offer any help. She just told me okay and hung up. I was never given a complaint number or reached out too. This company is not worth it. WORST EXPERIENCE OF MY LIFE!!!! I will NEVER recommend this place to anyone. They took my money and sent me out half blind. Even crying didn't bring relief to my burning eyes. DO NOT waste your time!!
The newly renovated office looks nice. Other than that nothing positive to say. They are supposed to run eligibility for my son's insurance before they even have you come in and they failed to do so, resulting in me wasting my entire morning for nothing. They should have let me know ahead of time that something was wrong with his coverage so I wouldn't have even wasted my time coming to the appointment. So now my kid still has no glasses and I lost out on time at work.
Sold me some glasses and the frame is no good . name brand fakes. I have had to glue the frame 5 times.
I am a former customer of this venue...have purchased a few pair of frames and glasses from them. I was shocked at the treatment I received recently from Dr. Anderson as a result of having to return a pair of glasses I could not see well out of. (On the 30th day of which you are guaranteed to get your money back if you are not satisfied) I explained to the assistant I still wanted to do business with them but was told Dr. Anderson would only give me a credit. He would not allow me to get new lens. He was very unprofessional when I walked in...greeted other customers but ignored me. I called to speak to him afterwards and was told he would call me back. I still have not gotten a call. Very unpleasant experience.
Wonderful doctor and staff! Very patient and knowledgeable. Took son for eye exam and issues. They explained everything to him in detail and were very patient with all of his concerns.
this place is so amazing the customer service it's on. The Isaac exam is on. And they are very friendly oh my god I give this like 5 stars yeah keep doing yall I hope you have to help in forever like good service Keep up the Good Work Kudo!!��������������������������������
I am quite disappointed with the service i received with this office. I received my contacts, which didnt focus well at all. I returned to the office to inform the Dr. of my issue, and he just brushed me off saying it was my age and that I needed to buy some cheep reading glasses to wear along with my contacts. I tried on some reading glasses and it made my vision worse. I returned to an eyeglass office, which I had to pay out of pocket to receive service from someone that listened to my issues if I had any and made sure I left their office as a satisfied customer, which I did not receive at Eye Works.
Dr. Forniss is good , the staff is polite and they will help u with any issue