5901 Technology Center DrIndianapolis, IN 46278
From Business: St. Vincent Ascension is a faith-based healthcare organization committed to delivering compassionate, personalized care to all, with special attention to those mo…
HORRIBLE experience here. Had an appointment for an open sided MRI & when I was taken back to the scanning room, it was a closed sided scanner. I explained to the tech that I was supposed to have an open sided. She proceeded to argue with me about this, explaining this one was faster & gave a clearer picture. I explained that my doctor was fine with the lesser quality picture & I was fine with the longer scan time. She was not budging & would not let me do an open sided scan!!! We had a long discussion about this but I was stuck with what she wanted, not what I scheduled & requested. Since I had taken the day off work & already taken the sedation medication they gave me I really had no choice but to do what she wanted to do & not what I wanted!!!!! She had no compassion for me or my requests. There was also a lot of miscommunication prior to the appointment. All in all, I was very disappointed & will not use this facility again or recommend them to anyone!!
NEVER give this place a credit card number. They never filed with insurance so I placed a call on 1/18/16 to request a resubmission to my insurance company. They took my information and agreed to do so. I went ahead and made an earnest payment of $50 on a $ 694 bill. Knowing insurance would pay at least half this was an attempt to pay something while it was resubmitted. I approved ONLY the $50 but they took te entire 604 balance. Needless to say they are being sued. These people are not to be trusted with card numbers.