Terrible experience I called to two my daughters car at 11 at night at 2 in the morning they call me tell me they have to charge me another 75$ then they said I sais I’m fine just get it to the shop I then got three more calls thru night about my card I info long story short they got there 300$ for a 13 mile tow and I wait till morning call shop he says it is not there so I call they have no clue tell me tow truck man is asleep they will call me later so I was furious I call around find car which was dropped off at a salvage yard down street she then tells me there is nothing they can do I ask to talk to manager she said owner is busy she will call me tomorrow!!! This is awful you pay all this money and your car is dropped off at a damn salvage yard and you don’t wanna talk to me! Well I’m stopping payment on my card today and will be going to file charges they got the right one this time I work at a law firm and this is very crooked!!! I will shut this place down!! Now watch me work!!!
5311 Lexington AveIndianapolis, IN 46219
**UPDATE**I had my legal council contact them today, 5/12/17, and request the photos. Apparently, they suddenly won't give them out without an official subpoena. So it went from "Manager's approval" to "Subpoena". Please someone try to tell me this company isn't crooked. I will be suing them and HAPPILY so. Don't even care if I lose at this point. They deserve whatever hassle this causes them.--------------These people are crooks, and incredibly rude. I suspect my car was towed illegally and when I showed up to request photo documents of my vehicle to find out whether this was true or not, they apparently need to have a manager present in order to give you a photo of your car when it was towed, which is complete and utter B.S. Oh and what do you know, a manager just happened to not be there.It has been 3 days now and every single time I try to call and contact a manager to get the dang photos of my vehicle before it was towed, the manager is conveniently never there, and I can't get them to e-mail the photo documents to me either. It doesn't matter much by now, because I absolutely need my car for work, and they make you sign a paper that says you can't get a refund from them in any way, so you're pretty much screwed.And you gotta' love a company that responds to complaints and allegations of poor service almost every time with the same copy and paste response each time.If nothing else says anything about how poor their management and business model is, that should speak volumes."Sorry if you parked improperly on someones private property and towed. We are just a towing company enforcing private property owners rules."Translation: "We literally don't give a damn, and we never screw up because we're perfect. It's your fault and we won't be held accountable for anything ever."
WORST IMPOUND LOT EVER. THE OWNER IS CROOKED AS THEY COME,STATE LAW IS YOU HAVE 72 HRS TO NOTIFY A LIEN HOLDER OF A CAR IN IMPOUND. 20DAYS AND I DIDN'T GET A LETTER OF ONE OF M Y CUSTOMERS CAR IN IMPOUND. I CALLED AND TALKED TO THE OWNER, AFTER SHE YELLED AT ME BECAUSE I KNEW THE LAW AND SHE WAS RUDE ON THE PHONE SHE TOLD ME IT WAS 590 TO GET IT OUT THEN SHE HUNG UP ON ME. THEY ARE THE WORST IMPOUND LOT IN INDIANAPOLIS TO DEAL WITH!!!
I really appreciate with the emergency car lockout service; they really give me the best services at affordable prices. I took their services many times in an emergency.
Mobile automotive locksmith service is great facility provided by Sam's roadside services. Polite and helpful for my needs. Price was good compared to other roadside service providers.
Fast and friendly service. Very fair and affordable pricing. No surprises and computerized dispatching with real time estimates.
Awesome customer service . The responce time was great called in to the dispatch number at 4am in the morning with a freightliner that would not build air .the dispatcher was awesome and advised that a road service specialist would call me and give me an eta .less then 10 minutes later the tech called me and was on his way . When he arrived he was very professional and had everything needed to get me back on the road .i would definitely recommend this company and will use them again
I calld smith towin and said i needed a tow and he was there in like 20 min and cheap nice person
This company is great! They try to help in anyway they can. I trust them with all my vehicles. The prices are the best I have found in town. They have always treated me as if I was family. I have several friends that use them as well. Auto mech shops as well as personal owners. Call Mike he will take care of you!
Very fair pricing, and very polite workers. Treated my 2000 crown vic cop car as if it was a ferrari. I will absolutly use them again and will be reccomending them to all my friends