I am very disappointed. While they informed me during pick-up that the charge would be about 180.00, the overall charge was more than $ 400.00, including a $ 120.00 administration fee, which I don't know what that could be. They put a lien on the car, although it was clear that the insurance company will pay and that the car will be moved to the repair shop. I WILL NEVER USE THEM AGAIN
Doesn't even deserve that one star..DO NOT depend on northwood towing. They had me waiting for 2 hours one night (from midnight to 2am) for emergency roadside assistance and never even showed up!Watson's Towing was called at 2am when i realized they were never coming and kept lying about the "15 more minutes," and watson got a driver to me in less than 15 minutes!
We broke down about 300 miles from our destination with heavy traffic whizzing by. USAA called Central Florida Towing and they sent a very large man, as tall as a mountain. He was soft spoken, kind, courteous and just as nice as could. He got our Navigator hooked up and to a repair shop rapidly. We most appreciate their kind and rapid service
The phone number liste is incorrect for the business. Calling for 7 days finally the lady phone that i had been calling gave me a different number to try still no answer.Calling my lawyer asap.