Eye to Eye of Frederick

They are nice until there is an issue. When the issue occurs it feels as though the whole office is against you, and no matter what you say it will never be their fault. They are horrible at customer service when it comes to an issue. The ladies at the front will huff and puff like you inconvenienced them. They also display disinterest in the fact that you are currently upset and they instantly fly off the handle. They will also go into a full on arguement with you. When you talk to the doctor/business owner he will somewhat help, but he will make it seem like he has done you a favor and that they have done nothing wrong. I will be reporting them to the BBB and The Maryland Board of Ophthalmology for how poorly I was treated there. If I could give no rating at all I would.

Worst exam ever ,must have lasted 2 minutes