After discovering damage to the roof on my house I was in need of an advocate to help me with my insurance company, a position I did not think I would ever be in.With that said I was discussing the matter with family so we reviewed different sites and found Mr. Stephen Lippy a member of Florida’s BEST Public Adjusters with an outstanding rating (A+) who is associated with Bulldog Adjusters. In reaching out to Mr. Lippy I found a very knowledgeable individual so we set up an initial meeting for him to review my situation. The plan was to have the roof / home inspected for damage. Mr. Lippy’s staff coordinated the entire inspection process and after reviewing the information a claim was submitted to the insurance company. From the initial meeting and throughout the entire process Mr Lippy and his staff specifically Sasha, Tierra and Isabella were Great! They reached out and made me feel welcome and part of the team who was working on my claim. They provided clear concise reports to the insurance company and their adjusters making the claim process streamlined. From timely updates, answering my questions, they all worked extremely hard to ensure my best interests were meet. Professional, Knowledgeable, Understanding and tireless are some of the ways to describe Mr. Lippy and his staff. I could not be more pleased with the outcome, so if you are ever in need of a public adjuster look no further, reach out to the Best! You will not be disappointed
Andy and Five Star Claims Adjusting are the equivalent of the ambulance chasing lawyers looking for an easy payday from someone else’s pain and suffering. Andy knocked on my door and encouraged me to investigate whether or not I had a sinkhole under my property. Andy, from the New Port Richie office, proceeded to have me sign a contract enlisting his and Five Star Claims Adjusting “services” throughout the entire process. As the first step, a test with an engineering company was arranged. Andy’s words to me were (with reference to the sinkhole test), “I will be the first one on your property and the last one off.” On day one of the testing days, Andy was at my residence for ONLY approximately 30 minutes (hours after the engineers arrived and leaving hours before they left). This was only the first of his misrepresentations, and was part of a relationship filled with negligence (i.e. failure to inform me until prompted of the engineering finding), bullying (forcing me to continue to sign waivers concerning his pay even after I expressed how dissatisfied I was), unfulfilled promises, misinformation and outright LIES (telling the wonderful sinkhole repair company he and I had spoken recently when it had actually been over a year since we last spoke). For all this “service,” Andy and Five Star Claims Adjusting plan to take 10% of the money the insurance company offered to help us take care of the problem. DO NOT USE THEM!
The service is very disappointing and horrible. The guy is really lazy and impatient. My experience with him is like a disaster.