Archie & Kevin were very prompt and courteous when they made my delivery. They called thirty minutes ahead to let me know they were on their way.
Used AAA to come get my car which was not driveable. The driver was courteous, professional, and knew what he was doing. On time. Great service. Thank you, Jose for making this experience less stressful.
Called AAA for roadside assistance. This business was the independent contractor hired by AAA to help me out. Jamil was incredibly competent and did the job without cutting any corners, taking more time to do it right the first time.
I recently moved from Houston, TX to Gainesville, FL and Rocky and his team made my move easy and stress-free. They were professionals. If I move again, I will definitely call on them again. They were AWESOME!!!!!
This is the worst delivery company in the city of Houston.I have had 3 deleiveries with this company and they can never return calls, never schedule times, boxes are always damaged which requires claims and re-ordering.I think they are scamming an insurance company because every box was damaged in some way.I would never order another item if this was the delivery company.It has no management and no one is in charge.
Got myself stuck in a bad spot and they got me out.Towed me all the way to Katy from Midtown. Great experience all around.
My wife, stepson and I had just left Texas Children's Hospital where my severely disabled stepson had just seen his doctor. We had just pulled onto highway 288 when I noticed the engine Temp gauge started climbing and steam coming from under the hood. We pulled off the road, called Triple AAA. Houston Emergency Auto came to our aid and took my wife and son all the way to Magnolia Texas, about 49 miles. Robert was very professional, gracious and helpful. An angel in waiting... Thanks Robert!
Arturo, Heraldo and Jose did an excellent job in packing,moving all my household belongings to storage. They were very polite and curious. Could not have asked for a better crew
I also agree that this has got to be the worst delivery company I have ever dealt with. First, they didn't have part of my order, and blamed the company I purchased it from. When the delivery personnel entered my home, they became irritated at the fact that they had to remove my old mattress. I paid for this service, and it even said, in bold letters, that this service was to be performed. They grumbled at me and each other in Spanish, but removed it. When they left, they did not offer any sort of contact information or what to do in regards to the missing item, just left without a word. Very unprofessional. And then, it turns out, the secondary item that was missing was aT the warehouse! I understand that people make mistakes, but the personnel was extremely rude, and handled the situation terribly. I expected better treatment for 150 dollars.
This is literally the WORST delivery service I have ever seen. They missed 3 appointments to deliver a recliner I purchased. They give a 4 hour window for delivery... but they missed the times. The first time they missed it by 1.5 hours and the second time by 4 hours, then the 3rd time they didn't show or call at all. This makes it difficult since I have to take off of work to receive the delivery and they will ONLY deliver to my house on a Monday. They charged the Navy Exchange where I purchased the chair from $60 each time they attempted to deliver it, even though it was them who was missing the time window. They then started charging the Exchange a storage fee. To make it worse, when they didn't show or call yesterday for the delivery I called this morning and the phone representative tried to reschedule me for next Monday again. I insisted on speaking to a supervisor because I did not want to wait another week. After speaking to the supervisor I learned that the item had been sent back to the Exchange over a week ago because they didn't want to have to continue to pay storage on it... so the delivery appointment I had yesterday was bogus, and so was the delivery they were trying to set me up for next week. I will never again order from someone if I know this is the delivery service they use.