Matteo's Ristorante

Was told by co-owners not a restaurant for us.



Went there to celebrate a birthday with 10 adults and 4 children. We had reservations for 530PM and was sat when we arrived. The waiter took drink orders. Then came back with drinks and "helped" with the meal order.. BTW his name was Johnny and would recommend another waiter. We ordered a few salads and some appetizers and a bunch of dishes to eat. The appetizers same first baked clams & muscles. Not bad. The salads about 10 minutes later. Chopped salad and Caesars. Chopped was ok- Caesars was average at best. The table was cleared and we were waited for the rest of the meal.

After 25-30 minutes with no-one coming by I searched for a manager. Found busboy and asked if he could send a manager. No manger came by, but the waiter said that the meal was on its way. Five minutes later it did. The waiter and some busboys brought the food and the waiter served us. It took over 10 minutes to serve the entire table. Someone to help him would have been the smart thing to do. Before the waiter left I asked to see a manager again. No-one came by.

Meal was ok - if you like rubbery shrimp and veal chop that really sucked. (waiter said it was best on the island). Yeah maybe a on Gilligan's Island. the only good dish was the pasta.

After the meal they cleaned-up the table real quick, and asked if we would like any dessert or coffee. we said no just the check. Guess what another long wait of about 10 minutes for them to give us the check. We just wanted to get out of there by this time. I finally got to speak to the manager and he explained that it is normal to wait 20-25 minutes between salads and main meal. After I said that is un-reasonable he said it was obvious that this is not a place for me. He is correct.

Also they have a valet parking. I was there with my 85 year old mother. The car was bought promptly, however the valet did not even open door. In fact it was locked. So I had to have to run around the car to unlock the door as my mother leaned on the car waiting. Perfect way to end the evening.

Not a place to go with a family. I recommend Mio Posta for a much better meal and service. BTW I'm a person that goes out often and have never had such a negative experience from an "upscale" restaurant.