This is the worst flooring experience we ever had. Floor King put down wood laminate floors throughout 2500 sqft house and carpet in the bedrooms. Within 2 weeks of laminate being laid, 30% or more of the laminate pieces were coming up at the edges. Floor King sent someone out 3 times to try and repair. More visits when those repairs didnt work and it was decided all hard 7floors need to be pulled up and completely redone. At the same time, the trim molding was done improperly throughout the house. That needed to be entire redone as well. After Floor King entirely ripped up floors and redid, more tiles kept peeling up. 3 more visits to repair, and they finally appear to be staying down. All these repairs and installations delayed us putting our house on the market for a month and everytime they came to repair, they made a huge mess with the mastic used to glue down floors and dust everywhere on windows and trim. At no point did they clean up their mess or offer cleaners to clean up the repeated messes they made. They scratched walls, door handles, and the stainless steel front of our refrigerator. Much distress was caused during this process.On to the carpet. We didnt want super expensive carpet because these floors were done in anticipation of a move, but keep in mind we have a 500k+ house. Floor King installed the cheapest pad I have ever felt. I have an area rug from Marshall's that feels better to walk on than these floors. We were never told what padding would be used, but had we been shown, we would have paid for an upgrade. No choice was ever given, so now we are stuck basically walking on concrete until the house sells. I can literally feel the floor beneath the carpet through the pad.All in all, spend your money where they have professionals, not amateurs doing the installation. There is no part of this exoerience that I am happy with. Save your sanity and go with anyone BUT Floor King.
1607 Matthews Ln Ste AAustin, TX 78745
These guys were great! I originally selected them after making several calls due to their very reasonable prices. I scheduled a date, but then had to call back and push it out a week because I had inadvertently overbooked myself. They had. I problem at all changing my appointment. Today was the …
Serving the Austin Area
From Business: Finding the right solution is easy as a phone call. To schedule a free evaluation please contact us. We specialize in uniform rental which has allowed us not only to meet customer expectations but exceed them. We have built the business on strong customer service and innovation. Service Uniform is family owned and operated…
Austin, TX 78704
Eddie came in an did a professional and quality job, was very neat and clean he made sure all the surrounding were protected. We were very pleased with the professional job he and he employees did. I would highly recommend Aplus Tile
3811 Airport BlvdAustin, TX 78722
I bought almost all of my tile & all setting materials (Laticrete) for my home from Travis Tile Sales, Inc. The showroom ladies were so helpful & the variety was perfect for my needs. I definitely recommend checking this place out, especially if you are just trying to get an idea of what you m…
8312 Burnet Rd Ste 117Austin, TX 78757
They came out and redid the floors in my rental property. Were fast and knowledgable. They helped me with selecting the right material and made it painless, as it ended up being much more affordable than I thought. Now I have new, low-maintenance laminate wood floors that will last for years to …
2521 Rutland DrAustin, TX 78758
From Business: Our simpleFLOORS Austin showroom offers pre-finished factory-direct designer wood floors with local store delivery and installation at your home, office or jobsite. simpleFLOORS features Solid Hardwood flooring, Engineered Hardwood flooring, Bamboo flooring, Cork flooring and Laminate flooring in contemporary exotic and tr…
Austin, TX 78744
I used David to help with a home we were remodeling that had extensive needs for tile restoration. David went out of his way to help us come up with ideas and to make sure we got what we wanted for the end result! He restored very damages tile both inside and outside and made it look new again. …
I would honestly review Al Michaels in negative stars if it were possible. I hired this company for floor installation in my home a few weeks ago. When they arrived, the men who were to do the installation had to basically be supervised the entire time they were working. I don't know where these men learned how to install flooring but I basically had to watch them the entire time otherwise they would have continued with their sloppy work and not have done what I had asked. In addition, they left before the job was done. I paid them for the job they had quoted for, two rooms for floor installation, and they did not finish the job. When I called to reschedule, they said that they would not, and that they would charge me a second time to complete the job that I had originally paid them to do. I would not recommend this company. I suggest prospective clients look elsewhere for flooring installation needs. Their representatives have been rude, uncooperative, and downright unprofessional. I completely regret spending one penny for this company's services. Please save yourself the time and headache and go to a different company.TL:DR This company is terrible and I would not recommend them to anyone.
These guys were great! I originally selected them after making several calls due to their very reasonable prices. I scheduled a date, but then had to call back and push it out a week because I had inadvertently overbooked myself. They had. I problem at all changing my appointment. Today was the day and they were prompt and efficient and my carpets look so much better! Alfred came out and he was so professional and pleasant, he really just made my day. I will definitely be calling them again!
I give Al Michael a 5 star rating. I had some damaged hardwood that I needed a few board replaced. I called and he came out the next day and provided a fair estimate and arranged for the repair to be completed the next day. His crew was polite and professional and did a great job replacing the boards and cleaned up afterwards. I'd recommend them for your flooring needs.
At first, I was a bit hesitant because it was not the lowest bid. But what impressed me most is the attention to detail with the bid and later, during the hardwood project.Not only was the hardwood installed professionally and with the greatest attention to preparation procedures. In fact, they cared enough to cover non-work zones and my fixtures with plastic. I was especially glad to get progress reports and was asked for my opinion on a few minor items. It was a pleasure working with the team and will look forward to working again on my next flooring project.
We had 910 sq ft installed (544 of wood; 364 of tile) as well as new baseboards and it looks FANTASTIC. They were on time, finished when they said they would, and budgeted almost perfectly. Jose (lead installer) is very thorough, knowledgeable, and kind. I totally goofed when it came to pay the final 50% balance after inspection--didn't allow enough time for my tfr from savings; asked Bill if he'd consider taking a check and just not cashing it until three business days later once they money was in the account and he obliged. Bill was very reachable via email throughout the process. His prices are VERY fair compared to what you'll find around town. I appreciated Bill being a straight-shooter-he's direct and easy to understand. I'd recommend them without question. There's also a two-year warranty on the labor. All in all, for our first flooring experience, we are thrilled with how it went, start to finish.
This is my company and they have my listing completely messed up. we are not closed. Some of the reviews are ours some are not. Please ask. We have references available. We are on Burnet road and not Dillard. the phone number is 512-374-9640. I have tried to edit this many times and have not received any responses from YP and they have never accepted the changes to our account when I have tried to suggest a edit. This is one more reason to use caution when you use an online review forum of any kind. They do not care unless they are getting paid.
I recently ordered a Quartz counter for our kitchen with Dela Tile and when our counters showed up for install we quickly realized that it was not correct. The corners were rounded and we specifically stated we wanted blunt straight corners. When we pointed this out to Dela Tile they first stated it was "standard for safety" to make all corners rounded......which is not true considering they install counters all the time with straight corners according to their website pictures. When I spoke with the manager about this she did admit it that the representative that I was working with should have given me the option but that it was my job to specify this, which I did......but I didn't know I was suppose to be the counter expert! Needless to say they admitted they made a mistake but did NOTHING to fix this! I spent $11,000 on counters with them and they refused to even give us a discount on a mistake that THEY made! I will NEVER do business with this company again!
We are thrilled with our new engineered wood floor, purchased from and installed by Lone Star Floors. Bill McGavern, the Owner was very helpful and considerate in helping us pick the flooring and we really appreciate Lone Star's ability to work with us within a very short timeline so that the floor was installed just 3 days after we closed on our new house. The installation crew was first rate and very considerate. The cost was very reasonable. We were very pleased with the entire experience and give Lone Star the highest possible recommendation.
Replaced 6 damaged floor boards in the middle of our hardwood floors. Everything looks perfect. Could not be happier with the final product.