This place can't ever get buisness from me again.I had been usin them for rides to work daily, sometimes 6 times a week. The "owner", Joe, is rude for no reason at all.I asked for a taxi to be at my address at a certan time and he flies off the handle, yelling & cursing at me because I don't come out early, calling my phone while Im getting ready for work and leaving rude messages, even threatening to send the cab away. I'd call a half an hout before being needed to be picked and somtimes they'd be late and that's forgivable but, there's even been time where I'd call and be completely "forgotten about".The drivers are great guys who do their job quite well and I do appreciate that they show up early from time to time but, the duspatcher sucks and I refuse to be orderded to come out early when Im not ready.I refuse to be treated like that at all when Im a repeat customer who's using your service EVERYDAY. OF. THE WEEK!Don't use Montgomery Taxi. You'll be sorry.
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The worst cab company in the world! I don't know how they are still in business! They are rude for no reason. When I called he told me call back when I'm ready! I told him over and over again I will be and he insists I call back when I just told him I would be ready he then hung up on me! I was in utter shock! This place needs to be burned down
Rude cab driver,this man gets mad because he didn't have change for bill and told me I should of said something before I got in the cab, but any other would have the change. Not only that the cab smelled like cigarettes and the back seat filled with dog hair. Never again
Went with this cab company for a while but then they had started to be late picking me up to go to work and I had to call my workplace and tell them i would be late because the cab was late; and so I had also called the cab company in which the owner had yelled at me over the phone then another time the cab was picking me up from work and he was honking the horn like mad and i was late from getting off from work then i went into the back to get my things came back out front saw that the cab had left; I had then called the cab company asking why the cab left and the owner told me he went on another run and he would return in half hour and I had customers in my line before i had gotten off from work so i explained why i ran late then of course the owner started yelling & screaming at me over the phone like mad. honestly a very bad experience overall never go with this company; or A Cab because they own both those companies.
This is by far the most rude customer service i have ever delt with. the owner just cussed me out for asking him to meet me on the corner of elmwood and galena blvd. i was at jaliscos tacos and there are multiple jaliscos tacos so i told him elmwood and galena thinking this was ok when he said we dont pick up on street corners (ive had them pick up on street corners before) and i said jaliscos tacos he said and i quote dont play f*****g games with me. to which i then actually apologized and said i wasnt trying to be rude!! then he continued to curse at me! i was dumbfounded! i literally couldnt believe it, i had to ask him if was being serious, i thought i had the wrong number for a second or something, when i asked to speak with the manager he cursed at me more and told me i am the owner. this is by far the worst experience i have ever had with any business ever. i called another cab service after and asked them to meet me at elmwood and galena and the graciously accepted without any quarrel or fuss. there are better services in aurora i suggest you use any one of them besides Montgomery cab or A cab as they also go by.
I waited two hours for them to come during a time when it did snow. Needed to send my aunt some money at CVS because she was hungry. They decided after two hours because of the run it was not worth it to them. And for coming out here I was gonna surprise the driver with a 20 dollar tip including my cab fair round trip. They missed that blessing. Never again will I deal with them.
NO SHOW !!!! I do not recommend I called too order a cab they said 45 minutes and after an hour I called and the number was disconnected !!!!!! ����
Rude service, was put off after a few minutes on the phone with dispatch, wouldn't want to deal with him ever again.
Terrible.. no show. I called back and I was told "the guy was already out there and nobody was around." Bold-face lie! I was standing, looking out the window waiting for the guy. He said, "well the guy must have lied to me then, it'll be a while before I can get someone back out there..." No, "I'm sorry", nothing. Walk before you use these guys!!