We did not have a pleasent experience at Luigi's. We had a 6:30pm reservation on a Sat. Arrived early, but they were behind so could not seat us. At 6:45p, we told the desk we had to leave by 8pm, and was told it would be just a few minutes. Finally at 7pm, they gave us a table. Dinner was very rushed - no time for appetizers, 1 drink, dinner came at 7:25p for 2 adults and 1 child. Food was ok (except dessert), better than Olive Garden, but not the caliper of Maggiano; similar to Barnelli's, with a wider selections. We ordered dessert and the check. The dessert came at 7:45p and looked like there was finger print on the cheese cake, so sent it back. We live in the Northshore area and picked this place based on the reviews. I would not recommend this restaurant to anyone visiting the area because of their lack of commitment to reservation times, which basically ruined the dinner.