Lousy customer service - very slow to act on or acknowledge requests for repairs.Not interested serving the homeowners, but will do cartwheels for the Association.
I have been associated with Baum for 8 years. During that period I have found Loree King to be a valued partner & vital asset. Loree is the keystone to our association successes. She is a strong leader who understands board boundaries & business needs. I look forward to maintaining our continued business relationship. Accounting practices are well established & provide timely accounting data.
I have read the bad reviews (on Yelp) about Loree King and Baum Property. What utter nonsense! What's lost in reading these reviews is the proper perspective. That is, Loree King (and all property managers) report to a Board. View it from that perspective and you will see it in the proper perspective. The board of your HOA decides what the rules are not Loree, or anyone at Baum Property. Loree's (and Baum's) job is to execute the policies and procedures of the Board. That's it! What you read in these reviews is that the person had a policy/procedure that worked against them, or they had a dispute over a Board policy and took that anger and re-directed it at Loree King (and Baum Property). These condo owner/HOA owners are un-informed about the policies and procedures of the association and when the policy works against them they lash out. If you are a Condo Board or HOA Board you should definitely consider Loree King, and Baum Property Management, because they will execute to the letter what the Board Members decide what the bylaws and guidelines of the association should be. Here's another angle, view these bad reviews in this way. Loree King, and Baum Property Management, 1 star reviews are a testament that they will do what the Condo /HOA Board directs them to do ....no matter the consequence. That's the proper perspective!
I highly recommend that you do not go near this agency, especially agents Felipe Carillo and Mario Carillo. Although we had a signed contract, had provided the earnest money, and were moving along in closing and approval as quickly as possible, Felipe Carillo and Mario Carillo were still entertaining offers from other sellers and backed out of our contract when they got a higher bid. They clearly lack character (as further demonstrated in the review below), and I would steer clear of doing business with them.
As president of the Heatherstone H.O.A. I cannot express how much I appreciate Baum Property Management, especially David Worley. We contracted with them to manage our association three years ago and now the association runs like clockwork. David has made my job effortless. I love working with him and for the first time ever the entire board has agreed to stay on for another term. We literally work on association business less than two hours a month. Prior to Baum Property Management it was about two hours a week. David, you truly are the best!
WARNING DO NOT BUY ANY PROPERTY FROM KETTLEY REALTORS OR FROM MARIO CARRILLO! THEY HAVE KEPT MY $1,000 EARNEST MONEY FOR A MONTH AFTER I WAS NOT ABLE TO BUY ONE OF HIS PROPERTIES BECAUSE OF HIS INABILITY TO COMMUNICATE WITH HIS SELLER. THEY REFUSE TO ANSWER MY BROKER/REALTOR/OR LAWYER THROUGH OUT THE ENTIRE PURCHASE PROCESS. I ended up with another home but still to this day have not received my earnest money back!!!! They clearly have no issue violating board regulation !
Baum has been our management company since June 2012 and have had no major issues with management. We have monthly Inspections taking place with reports being sent out right after the inspections. Board packets are completed with all the information we need to run a board meeting along with legal updates and property financial statements. Our manager David Worley is doing a great job, he communicates well and when an issue arises he is taking care of it immediately and usually resolved within hours of receiving the information.
I live in a condo association in Aurora that has been managed by Baum for over 10 years, and I have lived there as a renter for over 3. I have never had any issue with my manager or Baum Property Management as a whole. What some people fail to realize is that an association's Board makes a lot of the decisions on the property and vendors which Baum helps hire, but does not own or operate do work on the property. Like I said, I have had nothing but a pleasant experience.
I regret that I trusted what people said here about him. Dishonest, unprofessional and irresponsible!We lost so much money from renthing our property, which turned to trash. Roaches live in our property. Stay way from this company, please.
Sold our house when we moved to a different part of the city. 5 out of 5 stars.