I called this place by accident (meant to dial 303 not 720) AND the man who answered the phone said hello (I didn’t hear the first time) so I said bueno (hello in Spanish) and he said do you speak English I said yes and he said SPEAK ENGLISH we are in America. Let me tell you you ignorant who answered the phone! I can speak English, French Spanish. You don’t even have an official language and if you only speak English because that’s what you grew up with OK I can talk to you in English but don’t tell me speak English you are in America. BTW America is not only USA check a map.
I was so amazed at the friendly service given and my tax situation is no longer a scary burden for me.
Great service, very professional and great customer service. Attentive bilingual staff, they take care of any inquiry and solved all of my problems. I definitely recommend this company for tax returns and tax res.
Great Family Owned Company! I have been using them for years and would tell you that you should too! Lower rates and quality service!
Very disappointed! Jimmy D bills for his time (okay) but tells stories, jokes on your dime; I'm not paying for your jokes and inappropriate/obnoxious sense of humor, but I got billed for it. If I'm being billed $150.00 /hr I expect professionalism, honesty and integrity. I got nothing of the sort.He is not as knowledgeable as he thinks he is, and provided significant misinformation; we discovered when had our taxes completed (elsewhere, by a former IRS auditor---amazing experience-traveled from Denver to Brighton to work with him, well worth it). Jimmy D is unorganized, doesn't listen and is so involved in his jokes you can never get a word in or a clear answer.The service is not timely and Jimmy D was fraudulent, yes shocking, but true. I inquired about a filing he was to complete and he forgot and it was due that day. Even after I had called the week prior to the due date, and he had had all docs since the first of the year. When I received my copies it was obvious he forged my husband's signature! I am also reporting this to the IRS.
That was my impression of the owner of Empire I would no work with him thought he was kind of short and not someone I would ever work with. Find someone else. Also the location right off of Colfax, not a great place or safe place to be.