More Info
- Email Business
- Extra Phones
Fax Number: (781) 233-3090
- Payment method
- all major credit cards
- Neighborhood
- Downtown Saugus
- Other Link
- Categories
- Other Information
Wheelchair Accessible: Yes
Parking: Street, Lot
GalleryView all (1)
Reviews
06/23/2016
INFORM YOUR CUSTOMERS OF PRICING TO AVOID ANY MISUNDERSTANDINGS! I go to this place for the first time after my mother got an oil change for under $35.00. The guy who's going to do the oil change asks me which oil I get "regular or synthetic" I said I wasn't sure, that I usually go to Toyota to get my oil change regularly and he said "then it has to be synthetic because it's a 2010 vehicle". He never discussed pricing with me. Once he's done some other guy tells me the total is $70.00 which surprised the hell out of me because they never mentioned how much it was prior, otherwise I would've walked out and went back to Toyota. Prior to paying I called Toyota to confirm that I get synthetic oil changes and indeed I did, for $53.00. The owner was a smart ass implying Toyota were giving discounts or promotions and that he's not Toyota, quite rude if you're an owner. I am never going back to this place again, always tell your customers how much the service is to avoid surprises
Details
Phone: (781) 233-6444
Address: 9 Main St # 11, Saugus, MA 01906
Website: http://monumentsq.com
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