I have to share my story with everybody. So i was car hunting for several weeks got approved in another dealer for a car that I really wasn't feeling it, my stepdad send me an ad for this car that he found on craigslist, so im thinking craigslist ????? big red flag, so I ignore his suggestion but he keep on insisting to go see because the specials were extremely good. I decided to go and check out this vegas valley motors. First thing i saw very nice cars, space very clean, walked into the office and it was very clean, the girl in the front that i kept on forgetting her name even do she introduce herself is very polite and amazing customer service, then i get introduced to Ivan very nice guy and explained to me all the process, liked what i Saw and i applied in 5 minutes, very fast process, got approved but came back next day because i was in a hurry. I told Ivan my top 3 cars i liked and i said i was coming the next day to test drive. Next day I arrived with some bad news the top car i wanted he had discover a bad nice and didn't wanted me to tested, so i started thinking this is BS so regardless what he told me i test drove the car, which it was very good to me , he said he would send to see what was the problem because he didn't wanted to sale me a car that he didn't even know where was that noise coming from ( that right there caught my attention) usually dealerships start giving you excuses kind of saying is just a belt, or a screw blah blah blah so you can still get the car right at that moment but in this case i was surprised that he offered to take it to the dealership to see what was wrong with it and he told me if it something wrong that i know its going to cost a lot we gonna take the lost and not sale it at all because it didn't have that noise before. My Jaw drop, i was completely in shock, coming from my experience i got a car sold by a big dealership that had changed the carfax on me and sold me a total loss car. Next day obviously he said im sorry we have to look for another car, so i go back and look at all the new cars they brought which are 2014, 2013, 2012, im like this dealership is a very good one ,owner has a lot of potential, again i already felt like home and appreciated because of the way they were treating me i didn't feel like they were looking at me just with dollar signs in my face they were treating me as a person, that they care i didn't get screwed. while looking at the new cars, I met the owner Grayson, very nice down to earth guy , Ivan explained to him who i was and he start talking about the problem the car had and he straight told me, i am not selling you a car if i dont know how much would it cost me to fix because that would be a lost for me but not just that , is just because if it has a problem now six months down the road you have to fix something else then i would have not done my job correctly, then he goes , i believe in karma and is not on me to sale you something is giving me a problem now, i rather get you in something i know it will last you long then something i see it can give you a problem later, i want you to be happy and i care for customers, he said give me minute let me look at your deal again, so at this point my jaw dropped again (he was leaving but decided to stay to look at my deal and see what other car he can get me , something i wanted ). after we started talking about the problem i had with a car and a dealership before. My point is I really have never met a person that actually cares for somebody needs, specially on a dealership. Everyone is very professional,and im very happy to do business with vegas valley motors. I totally recommend this dealer, they are extremely professional and know you will walk away with good quality. Affordable prices and payment for everyone. Couldn't give more stars because it allows only 5.
Serving the Las Vegas Area.
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March 1, 2010 I've been staying at the family owned Hitchin' Post RV Park since November, 2009 in my 5th wheel toy hauler. The staff and guests are very nice. You can join in or be by yourself. A favorite meeting place is the fabulous Steakhouse and Saloon right on the property within walking distance so no trouble having fun yet being safe with no driving! The food is expertly prepared, large portions priced reasonably. I've enjoyed their Saturday night Italian specials, mouth watering steaks and prime ribs, tasty salads and slaws along with the best real chicken strips lightly coated buttermilk battered 'tenders' I've ever had in my life! The grounds are well kept, the pool is huge and heated, very nice! The facilities are excellent as they are done in marble and red wood, clean, working and well kept! It is safe as we are behind a gated entrance. Easy to get to anywhere in the city offering a view of the strip so my Grandsons and I could watch the New Year's Eve fireworks right from the top bunk in our RV! It's a fairly quick hop to lots of places in CA as well! I was going to go to southern Florida after Daytona Bike Week but the monthly rates are two to three times the rate here at the Hitchin' Post so I'm staying here for the winter. I love it and I'll be back next year!
ABOVE AND BEYOND! This was the first time I have ever been to a collision specialist. I have never been in an accident before, and I got in a fender-bender that bent my front panel so much the front door couldn't open, and of course the lamp was busted. It was nasty, especially because the car is leased. I thought for sure that it would never look like new again. I did a lot of research online and S&M looked the best, and they were. I took the car in for an estimate and even though they were busy they took the time to explain every step of the process to me, they explained how to manage things with my insurance, and they even gave me advice on what kind of insurance is easiest to deal with. I couldn't believe how helpful they were. They answered all my questions, and all I had to do was leave the car there, tell the insurance where it was, and that was it. They took care of the rest. I just came back when it was finished, paid my insurance deductible, and drove away in a brand new looking car. Not only had they fixed it to perfection, but it actually looked better than when I first leased it because they had it washed and waxed to a shine. I would go there just for detailing if they offered it, the car looked so nice. I was amazed! Highest possible recommendation!