My daughter was born with a rare genetic disorder, and the first Physical Therapist we met was Edwin Suarez. He was kind, compassionate and CONFIDENT - which was instrumental in our lives given what we were facing. Edwin and his team helped us through a very challenging and trying time; we literally weren't sure if our baby girl was going to live or not. To have a perfect stranger walk into our lives with a sense of empathy and confidence that "everything was going to be okay" was a game changer for us. He is an amazing human being who deeply cares about the welfare of his patients. We have 4 children, and this was our only child to be born with a genetic condition. It's a scary concept to face, and we feel blessed to have had Edwin and team cross our paths. The staff are caring and loving towards our baby girl, and she adores Edwin AND his team. If we even mention the name Edwin Suarez, she lights up! lol Every child comes into this world with their own gifts and talents, and we feel like the Edwin Suarez team has contributed to her mental, emotional and social development in a way we could only hope for. We would highly recommend this team to anyone seeking a personalized, caring and compassionate experience for themselves or their children.
Not a single staff member has yet to smile or acknowledge us when we arrive. When asked a question, the are curt, bordering on ride. No customer service skills at all.
Don is the epitomy of what a "caregiver" should be. On my first visit he actually examined me! A complete exam! He made eye contact, he spoke to me not at me. He gave me a chance to ask questions, he explained everything he was going to do and why. And he did something that really surprised me...he actually shows concern and compassion. And his staff professional courteous helpful and they actually remember your name. I don't think I ever waited more than 5 minutes with or without an appointment. Definitely everything a caregiver should be.
I started here in September 2015 after receiving neck, back and arm injuries from a rear-end collision. After I made the initial appointment I could never get ahold of anyone via phone -- ever -- and they never returned my calls.At my first PT visit I was given several exercises to do while someone stayed with me to make sure I did the correct amount of reps and maintained correct form. The following six weeks I did the same exercises except NO ONE stayed with me to make sure my form was correct or to ensure I was doing the correct number of reps. The lady next to me even complained, "How am I supposed to remember all this stuff?!?" You're NOT ... they are supposed to guide you. They had me using resistance bands, and I knew my form was off. I frequently called the guy over to ask for help in correcting my posture. Eventually I stopped asking for help, they just do not care. They point to which piece of equipment you are to start on, then they go to a computer in the center of the room and rarely ever look back up. I often wondered if I should even be doing the resistance bands since I had a back injury and the bands clearly made it worse.Upon arrival, they would ask how I was feeling that day. I was often near tears from the Level 9-10 pain, and once I actually did cry, but on my Patient Reports they listed "is feeling better today." What?!? I never ever ever felt better -- although sometimes when they asked how I was doing I simply replied "ok" because I knew they didn't want to hear I still had the same ailments that I started with.Now here is the kicker ... on my last visit I faxed a copy of my new MRI Report over to Chris for review, prior to my appointment. When I arrived I confirmed he had received and reviewed the report along with my cover page indicating that due to the severity of my injuries this visit would be my last. Since my neck and head were hurting, he took me over to a table where I though he was going to do a pressure point massage, as he had done once before. Instead, he proceeded to CRACK my neck!!! The MRI report clearly indicated severe cervical spine injury (among other things) and he still cracked my neck ... I couldn't believe it!!! Had he told me his intentions I would never have let him touch me.A second MRI confirmed that no additional damage had been done by Chris, but I wound up having emergency surgery as my cervical injuries had already caused permanent nerve damage and were very likely to cause paralasys if I waited too long. I still cannot believe Chris cracked my neck after reading the initial MRI Report.On top of it all, the place is quite dingey and the PT "tools" are extremely basic. When I needed a second round of PT after my cervical spine surgery I absolutely went somewhere else. You should, too.
The difference between Dynamic Spine and Sport Therapy and other therapists is the personal care I receive at each session. The therapists have a specific program for me that continues with each visit. I am guided through each therapeutic exercise that is updated as needed. There is no wasted time; every minute of every visit is utilized effectively to maximize my therapy experience. I am now off all drugs for pain. Upon my second visit to my physician following back surgery, I was given specific instructions, “ Go to Dynamic Spine and Sport. You will be satisfied and yes, I am very satisfied.
I was involved in an auto accident 1/25/2016 and had severe back and hip injuries. My doctor recommended Dynamic spine & sport. After 8 weeks of physical therapy I am almost fully recovered. The staff there are the very best and I highly recommend them. The staff are very professional and at the same very caring to your needs.
This rehab center is okay. However, some patients are there to get their nurse injected heroin and have fights with their family members over the phone and ask for sleeping pills to sleep. Place is good I like my stay but was not getting enough rest due to my roommate who keeps on rolling his wheelchair to demand his pain shot
After 2 back surgeries and a 5 year daily routine of morphine and lortab, I wanted to be drug free and was referred to Dynamic Spine and Sport by my pain management specialist. Thanks to Joe and his staff, I was both drug free and pain free within 2 months. The staff was friendly and attentive. The presence of a TV was a great diversion during the 10 minute bicycle warm up. The service was personal and each visit included not only exercises but a time with the physical therapist for a treatment. Because of their superior service, I have returned, driving 17 miles each way, for 2 knee surgeries and a broken arm and have referred both family and friends who have been equally satisfied.
These guys are awesome!!!! Very professional, fun and caring. I've been to many different clinics in town and this is by far THE BEST!!!! Very hands on style approach. Highly recommended. Thanks Joel and Danny!!!!
My niece was born at 23 weeks and was in the NICU for over 4 months. When she was released we were referred to My Left Foot. She was in Feeding, Occupational, Physical, Speech, and Aquatic Therapy. Her therapists were so dedicated and worked so well with her. The therapists at My Left Foot treated my niece as if she were their child. As a parent myself I cannot tell you how comforting that is. Not many medical facilities do that these days. We consider my niece our miracle and My Left Foot played an instrumental part in her growth. When my niece was released from the hospital they had her adjusted age as a newborn. She was already over 4 months old. She was unable to hold her head up, respond to familiar noises, drink the recommended amount of formula, or even grip your finger. She literally just laid there staring at nothing. I am so proud to say that she is now 1 year old and is walking, talking, and causing all kinds of trouble! We know that she would not be functioning at her age level had it not been for the hard work of all of her therapists at My Left Foot. We are so blessed to have been referred here. We have since moved out of state and are having a very hard time in finding services that equal the level of dedication at My Left Foot. My family and I cannot thank the owners, therapists, and staff enough for everything they have done for her! Keep up the good work My Left Foot! You helped change our life and we are forever grateful!