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Satisfactiion Guaranteed! We only want Happy Customers.

General Info
A1 Appliance has been serving Broward County residents' appliance repair and parts needs since 1965!
BBB Rating
A
BBB Rating and Accreditation information may be delayed up to a week.
Services/Products
Air Conditioning Parts Appliance Parts Appliance Repair Dishwasher repair Disposals Microwave repair Oven Repair Refrigerator Repair Washer Repair Washing Machine Repair
Brands
Frigidaire, General Electric, Kenmore, Kitchen Aid, Whirlpool
Payment method
visa, master card, amex, discover, debit, check
Neighborhood
Flamingo Park
Categories
Other Information

Services: Garbage Disposal Repair, Commercial Refrigeration Equipment Repair, Dishwasher Repair, Oven Repair, Refrigerator Repair, Stove Repair, Washer & Dryer Repair

Reviews

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BP
Bill P.

01/09/2015

Overall

Very pleased with Mike and repair to our freezer. Prompt, nice, and fair. Next time I have a problem with any appliance, I'm calling A-1 and I won't hesitate to recommend them to others.

TS
Tj S.

10/09/2014

Overall
DO NOT USE!!!!!

Once you pay the requires initial deposit you might never have appliance repaired properly. It seems this company just wants the fee to look at you appliance and does not have the qualifications to repair.

TR
Tony R.

08/05/2013

Overall

My freezer started putting out an electrical burning smell so I pulled it out from the wall and looked in the back. There was a small amount of smoke coming from the side of the compressor. I removed the capacitor thinking that was the problem. I called A1 Appliance to find out if they had the part. The man on the phone said he did not think that it was the capacitor since they rarely fail. I asked if I could bring it in to be tested. They said sure. I brought it in and it tested good. He explained what he thought was the problem and how to remove it. I went home and removed the starter relay and brought it to him. He sold me a new one for only $25 and explained how to install it, since it was not the same as the original. These people are great. They offer real customer service. I never got the impression that they were trying to sell me something. I got the impression that they wanted to help me solve a problem. I highly recommend A1 Appliance repair.

decolawn

08/05/2013

Overall

We have had A-1 Appliance come to do service work on several of our appliances over the years. They have come at all different times and have repaired or made suggestions that were always to our benefit. I would recommend their staff and if you are somewhat a DIY,'er, I would recommend ordering parts as I have done. They will contact you as soon as it's there at the store. I am writing this because of a recent visit to repair our Kenmore refrigerator. They were here within an hour of my call. In spite of the fact that the refrigerator had a bad circuit board and we had to replace the board and have it turned off for 24 hours, it is running as if it was new. Never have we been charged a fee that was unrealistic and we truly appreciate the Great service.

misterluh

10/09/2012

Overall
Very honest and reliable. My d...

Very honest and reliable. My dryer would not heat. I suspected it was the heating element and/or the thermal fuse. I called them up to see if they had either part. Not only did they have it in stock they suggested i bring in my "broken" parts to test them first. Turned out both parts were still good and it was the thermostat that was broken. They could have easily said yes they are broken and made a $ale but he was honest and only sold me the part i really needed. Thank you for saving me about $60. I will go here from now on with any appliance repairs/advice/parts.

pulleye

10/03/2012

Overall
Great Service! I am so happy t...

Great Service! I am so happy to have my refrigerator repaired! Sean was extremely professional and courteous. It was a such a positive experience doing business with A1 appliance repair. What really impressed me the most is that they have been doing business in South Florida at the same location since 1965. How many other companies CAN SAY THAT? I HIGHLY RECOMMEND THEM. Enrique & Maria.

bshweky

12/09/2010

Overall
Ridiculous

I called because my dryer was heating but not drying my clothes. I took time off of work to meet the repairman who came out and charged me $48 only to tell me it was not the dryer it was the vent that needed to be cleaned out. He went on to say he could not clean it out since the vent was on the roof and if he breaks a roof tile he would be liable. So what was the $48 for?????



I called another place immediately and thankfully they came out and fixed it. I was charged $200 for the vent to be cleaned out, a new screen, divertor and vent. I shouldn't have even bothered with A-1 and will never bother with them again.

claimed iconBusiness Response07/09/2011

As My partner and I only regained ownership of A1 appliance as of April 2011, I have no particulars and can not comment on the details of your situation. We do not do anything with dryer vents going to the roof, we only work on the appliances itself. Under the current management we try to determine from the information we are given when a call is placed if it may possibly be a vent issue and direct the customer how to determine if it is a dryer or vent issue and to call the appropriate service. Unfortunately there are times that we are not given the information to make that determination. If we are led to believe there is a dryer that is not working, we send out a tech to diagnose the dryer. If that diagnosis is that there is nothing wrong with the dryer than the $48 service call is due. I am sure had you called a vent cleaning company out and they found the problem was the dryer they would have expected to be paid and would have told you you needed to call a repair company. As I said above I do not know if the information that was given when you called could have indicated a vent issue but we do our best to avoid needless visits and service charges.

This listing has been claimed by a business representative.
JW
Janette W.

04/26/2008

Overall
Rude, Non-compliant, bad service

This company is very rude and disrespectful to it's clients. Had an experience where they came out to fix a dishwasher and created problems that were not existing before. They will not resolve the issue and were very rude to my pregnant wife. The owner himself has no customer service skills. Have been a customer with them for ten years so you would think they would want to keep an existing customer happy in light of todays economy. We will never use them again and are reporting them to the BBB. They also claim to be a member of the Chamber of Commerce, So far I am getting messages they are not so this is false advertising on their website. I will get more infomation regarding that and then I am going to the Attorney General's Office to get this resolved as Ron the owner will not speak in an adult or civilized manner.

claimed iconBusiness Response07/09/2011

I am sorry you had a bad experience, I am not familiar with any of the particulars of this job, As of April of 2011 Ron is no longer part of A-1 appliance. My partner(who owned the business prior to selling to Ron)and I are commited to providing the best service possible and make sure all of our customers are satisfied with the service we provide.

This listing has been claimed by a business representative.

Details

Phone: (954) 587-6363

Address: 2512 Davie Blvd, Fort Lauderdale, FL 33312

Website: appliance repair and parts

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