Dunkin'

I will never come back to this dunkin again! Not only do they lack customer service, but they hire the rudest of the rude. I ordered a mocha iced coffee with extra cream, sugar, extra mocha (their coffee has a super weird aftertaste like the pots aren't cleaned properly). Was given the amount of $2.80. Pulled up to the window, and he shoves me a medium pumpkin spice. I explained that it was not what I had ordered, and the boy tells me to take it or leave it and get out. I have never been treated this way, ever! After this, I turned into a Karen and demanded a manager to him refusing to seek one out. Finally put my correct order in and upped the price despite the inconvenience and his mistake from the get go. Another argument ensued on his end, and again he tossed my iced coffee at me slipping my hand and going all over myself and my car. Proceeded to call me clumsy and told me to get out slamming the window in my face. I will be contacting corporate as well. His behavior was inexcusable to a customer placing a simple coffee order.

one morning I stood in line waiting to be served and I saw as roach running right up the display case, when I pointed it it out to the person behind the counter his response was "there are just too many of them in here to worry about that one". I was horrified. I couldn't get out of there fast enough, a long with most everyone else in line. I went home and called the corporate office to inform them as to what happened. their solution was to offer me a free donut. seriously? no thanks.