First Ms Suthers did not mentioned she live on the 3rd floor apartment parking deck which many companies said no to the services, not normal apartment our truck can park right in front the unit. Second we arrived, I told her is my hose not long enough to run for the services. Third, I told her hire company can use portable equipment so they can bring to her unit. Fourth, I told Ms Suthers that we can not do it. Fifth, I tried to be nice to take a job for her only clean one room which many companies and even our company did not want to take that job. A second later she was so rude and scream on my face with a very loud tone! I just leave. WE DID NOT GIVE SERVICES FOR HER.She needs learning how to respect people. Sorry it happened that way!
I can confidently suggest Downtown Carpet Cleaning to others with the great experience that I had recently. After my son's Birthday Party, my carpets and rugs with lots of stains needed to be cleaned and spots removed. I tried to rent a machine and do it, but unfortunately some of the stains got worse. Then I had these nasty looking stains and my wife complaining. So I got Downtown Carpet Cleaning based on their respectful reputation and reviews to come and handle these professionally. Stains disappeared and rugs and carpet became so clean. I am glad I did, I should have done from beginning to save more money and time. Thanks for your great services.
I had them come out to my house for some stains and odors left from our elderly dog that had "control issues" before he recently passed away (R.I.P. Josie!). They sent out a guy who was very professional and explained exactly what would be done before he did any work. I felt confident in that he knew what he was doing and I was right! The pet stains and odor from our beloved pet were completely gone. We recently got a new puppy! So it looks like I will be calling Kaboom again soon for all of it's "little accidents". Thanks again guys!