Charlotte, NC Air Conditioning Service Repair

Ronnie did a great job today installing our new HVAC system. He was professional and responsive. I recommend his services.

My wife and I had an amazing experience with Horne Heating & Air Conditioning replacing our Furnace and AC. They quickly responded to our need, and were very pleasant any friendly. Richard and Nick installed our new system and gave us an excellent customer experience!

Richard with Horne HVAC replaced our old heatpump system and installed a new gas furnace and AC. I couldn't be happier with the new system. It is so SO much better than the old one!!Richard was so professional and his customer service skills were above stellar! He explained the new electronic/computer thermostat so my wife and I could understand how to operate it. He even told us to call the office and he would answer any questions. Horne HVAC is very lucky to have such a confident and skilled young man, I'm thinking he is in his early 20's. Don't see many young men like that these days, we need more like him!

Mike was my tech who came out he was very thorough honest and just an overall great guy that did an awesome job on my system

Great smart tech at Acosta.... we have had issue with our furance for over 5 years. The technician came in last year and made a few adjustments to the furnace. We haven't had any issue with the furnace since. Great to have techs that can truly diagnose and not just try to sell you things you don't need.

Andy B. did an excellent job finding out the problem with our heat and getting our new system working. Would highly recommend to anyone needing heating or A/C service!

AirWorks serviced my sister's house and due to an unforeseen issue on her part she was unable to meet the tech herself, so I met them out at her property instead. The technician, Mike, was very attentive and courteous. He was extremely knowledgeable and knew exactly what my sister's unit was in need of. At the time of service it had begun to rain, but Mike didn't skip a beat and just continued working. He did NOT have to do that, and for that I have the most upright respect for this company! I will be using Airworks for my personal property, as well!

Our simple non programmable thermostat of 15 years finally bit the dust and my wife called Airworks to come install a new one since I was out of town working and wouldn't be home for 5 days to do it myself. Airworks rep came out and installed a $26 non programmable thermostat to replace the old one. Bad thing is, they charged $198.00 for the $26 thermostat. Then scared her into thinking our heat pump would fail if they didn't clean the coils, another $89. And lets not forget the service call charge of $89. In the end, it cost us almost $400.00 to have a simple $26 thermostat replaced. To say the least, I was not happy about it. After contacting Airworks to voice my concern and talking with the owner, I was even unhappier. He basically admitted to me that he charged $198.00 for a $26 thermostat because he could and get away with it. I understand a little markup on parts, as a general contractor I see it from sub-contractors all the time. But to charge over 700% markup is outrageous and in my opinion criminal when it is done to unsuspecting and trusting people who have no knowledge of what a cheap thermostat is worth.

Colby and Nick are the best I've seen. They did a great job. They were timely, efficient, and very professional.

Used them a couple of years ago. They fixed a problem on my AC unit which malfunctioned. They came back FREE OF CHARGE to fix it and it worked from there on. I figured I would ALWAYS use them, so my line was freezing up on my AC unit and they were my first call. They came out for a few hundred dollars to fill up my freon and 40 days or so later my line freezes up again, but this time they wanted $119 for a service call to come "fix it again"...ITS THE SAME ISSUE they "fixed" the last time. Best of luck to whoever uses them.