Tynan's Nissan

Top-notch dealership that strives to provide superb customer service! Ccouldn’t be happier with the vehicle and service Ben P. (salesman), Michael (finance) and Steve (manager) provided. These gentlemen know how to take care of their customers! We viewed inventory online & setup an appt the next morning (online assistance is great). Arrived for appt early, so started browsing. A gentleman approached us and let us know someone would be right out. Low and behold, Ben appeared! We discussed 3 vehicles and discussed financial needs. Ben had no problem taking each vehicle out in order for us to thoroughly inspect. Didn't rush and remained professional and courteous. There wasn't the dreaded back and forth process. We came prepared, discussed trade-in & payments. Ben's customer svc didn’t waiver at any time! Steve, another polite, professional shook our hands and thanked us for choosing Tynan’s. Michael in Finance, was another polite professional. We realized he was the guy who assisted us when we arrived. He explained all relevant, necessary info & answered questions. We left happy with the vehicle we purchased & service received. They resolved an issue w/ the vehicle a week later that technically, they did not have to. One of the many things I liked was all transaction paperwork was provided electronically on a thumb-drive! And, we were promised a 2nd key for our vehicle and they delivered! No pulling teeth or anything, they fulfilled the promises they made. This dealership knows great customer service and they truly care that their customers are satisfied. For our experience, Tynan’s Nissan dealership provides full-circle customer service, it starts the minute you connect with the dealership and continues even after you “close the deal.” If you’re looking to purchase a vehicle from a reputable dealership that strives to provide satisfactory customer service, Tynan’s Nissan is the place! And, ask for Ben

I had Tynan's replace lost car keys for my 2014 Nissan Sentra and failed to get an estimate. The of replacing the two keys was $401.00. This was the third and last trip to Tynan's, every time I have been overcharged. Avoid them if you can.

I brought my car in for an oil change this morning and was told there would be a two hour wait. This is a big concern when dealerships don't allow people to make appts for oil changes. The customer should have the option of dropping in for an oil change or scheduling an appt. This has been customary for previous Nissan dealerships that I've used in the past in other states.

Also, there is little professionalism or friendliness at this particular dealership that I've used twice before. Guess I will be going elsewhere from now on.

Service dept is lacking both in professionalism and technical expertise. It is recommended you go elsewhere for service (either a small shop or another dealer). I have never used the sales side.