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djlevy

07/20/2013

Overall

A group of 5 of us went to the Lark Creek Walnut Creek restaurant. There were many empty tables and because we did not have reservations, we were told that we need to be finished by 7 PM. Since we arrived at 5:30 that would be possible and we agreed to that. The maitre d then decided not to seat us,, thus refusing us service and turned to her co-worker making a snide, condescending comment about us to her. We are well-standing members and homeowners of the Walnut Creek community who dines well and a few hundred dollar dinner does not break our wallet. We have never been treated so poorly by any restaurant staff anywhere (in fact we just returned from a trip to Europe where we were treated better), not to mention refused service in our own community. Lark Creek needs to retrain their staff and how to treat their customers. It is a poor reflection on our community and frankly, when there are so many fine dining establishments in the downtown Walnut Creek area with comparable menus and prices, Lark Creek should not take their place in the community for granted. I will not dine there again and will share this with my many colleagues and friends.

Details

Phone: (925) 256-1234

Address: 1360 Locust St, Walnut Creek, CA 94596

Website: http://www.larkcreek.com

More Info

General Info
Founded in 1995, Lark Creek Walnut Creek is a full-service restaurant that offers a variety of dishes. It also provides a selection of more than 125 wines emphasizing the local wine growing regions. The restaurant features outdoor street-side seating, an open kitchen and a convivial bar. Lark Creek Walnut Creek operates The Oakville Room, which has a capacity of more than 35 guests and serves as a venue for various private functions and corporate meetings. It is a part of Lark Creek Restaurant Group, which also maintains several other restaurants. Lark Creek Walnut Creek is located in Walnut Creek, Calif.
Extra Phones

Fax: (925) 256-1811

Neighborhood
Downtown Walnut Creek
Categories

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