I had the WORST experience at Trod Nossel. I want to warn others how UNFRIENDLY this place is! They never let you speak to them by phone. They force you to do everything via email. They make you book time via a web site that doesn't offer all the options you want, then when you try to get help they get snotty with you. I booked 4 hours - and had 2 other musicians scheduled - for a session. I was assigned an engineer (no choice) and he seemed to resent my emailing him even though this was the only way they let you communicate with them!When he told me it would take him MORE THAN AN HOUR to set up the mics on the drums I requested another hour of time but that's when I got into the Twilight Zone. You'd have thought I was Oliver Twist asking for "More, sir?" - when I was trying to give them more business!After two insulting emails from the engineer and never getting an OK on an extra hour, I called and emailed for help but instead of help they CANCELLED the session!STAY AWAY FRIEND!