Hampton Roads Finance Corporation

Horrible Experience ever!!!!!



Please if you are buying a car do not ever but ever used Hampton's Road Finance Services it has the most unprofessional customer services team, rude, disrespectful, inconsiderate demanding people that I ever had to deal with. Just for one freaking monthly payment past due they threaten to reposes the car even though you try to make alternative payments they talk to you like you are stupid or they know what is going on your life, also they start lecturing you about of how you have to be responsible to pay on time if you pay a couple days after your due payment. and always talking to you in a very demeaning way possible like you are piece of trash and like they are the owners of the company.



Trust all these review all of us have very similar experiences, the worse is that the majority of people with a decent job are in the same situation and trying to keep up with all the payments to be on time but even though if it is not pay on time you still pay and with high interests, it seems is not enough that they have to treat you like you are stupid or you are trying to avoid payments.



Seriously this type of situations, that's not give anyone the right to treat people like that.

THEY DO NOT EVEN DESERVE A STAR AT ALL!!!

I dont know if this company is the worst, but at least my experience has been bad. When you call customer service the representatives always put you on hold, when they are giving you assistance they sound like they don't want to do the job. The acct was locked just because i cancelled 4 transactions, and now i cant ever used the online payment. . A representative by the name of Lorie is the worst employee. Hope anyone else using this company don't experience what i am experiencing.