Best Moving Checklist and Tips »
Staying organized on moving day is key, and planning is a big part of it. Keep this checklist handy before and during your move to keep things stress-free.
Serving the Springfield Area.
I was very surprised watching them to do such a smooth move. They moved us from my two bedrooms apartment to the newly purchased Condo in Louisiana.…
608 Statton RoadWalnut Shade, MO 65771
From Business: We have always strived to provide the most easiest moving experience .We know how stressful moving day is that's why we are hear to make it easier on you. We alwa…
Serving the Springfield Area.
From Business: RoadRunner Auto Transport is a leading provider of reliable nationwide door-to-door auto shipping services. With a history of dependability and innovation, we're …
3526 W Village TerSpringfield, MO 65810
My wife and I just bought our first house and decided to have someone move us. We were referred to Kevin at Smooth Moves and when moving day came th…
2215 N Burton AveSpringfield, MO 65803
From Business: Finkbiner Transfer, an agent for Atlas Van Lines, has been Springfield, Missouri's premier mover for 90 years and counting. We are committed to providing you with…
4747 E Mustard WaySpringfield, MO 65803
From Business: United Van Lines is here to provide personalized service, wherever your next move takes you. We offer a variety of services including: residential, military, gove…
Moving takes a lot of planning, and that includes knowing what your moving rights are. Read on to find more about your moving rights and what you can do to prepare.
We've put together a small list to get you started on your journey -- and the first step starts with a single box.
ABC Moving has moved me on three occasions. Their staff is friendly, courteous and they all were very careful with our possessions. They set up beds and electronics for us. Moved us in the heat of a very hot day and not one complaint from anyone. I highly recommend this company.
Hired this company's movers to assist in loading one POD at old home and unloading two PODS at new home. Both times, had excellent help and when I estimated it would take 8 hours to unload both of the 16' PODS, they were able to do so within 2.5 hours!! On the loading of the POD at old home, we weren't as prepared with packed boxes to fully utilize the movers in the most efficient way. I would recommend using this company.
My wife and I just bought our first house and decided to have someone move us. We were referred to Kevin at Smooth Moves and when moving day came they were very professional and took very good care of our furniture. Hopefully we don't have to move for some time but if we do we will definitely use Smooth Moves moving again! Top notch guys and reasonable pricing.
This move from Republic, MO to Noblesville, IN was the easiest (if that term CAN be applied to moving) I can remember experiencing, due mainly to the professionalism and expertise of the entire staff of My Movers. Everyone involved, the office staff, the driver, and his assistants went above and beyond any reasonable expectations anyone could have. My wife and I are both extremely pleased with them.
First off, the staff is extremely friendly. I am very disappointed to have to give a bad review because they are so friendly. That being said, they are extremely slow. Several smoke breaks were taken, multiple times stopping to chat with each other, gross exaggeration on how many boxes there were when reporting back to their office. What took 2 men and a truck 4 hours, took these guys over 8. I cannot in good faith recommend these people to anyone unless you are not worried about cost at all. Nothing was broken so that is a solid plus, but the slow moving was too much. The cost was about 300 more than it should have been.
Lowest price in town, time starts when they arrive, arrived on time, nothing damaged, efficient, and friendly. I will definitely use them again next time I move.
On 7/14/15 the owner of ABC moving came to my house to give me a quote for moving. I was moving 3 miles in Springfield. He spent about 45 minutes at my house looking through every room, closet, and the shed in the backyard. I told him the square footage of the current house was 1,800 and the new house was 3,000. He said it was $95 an hour for 2 men, and he estimated the total move out/move in at 8-10 hours (total of $800-950). He said there were no hidden charges or fees such as gas or mileage. He said I would not be charged for any breaks the employees take, and would not be charged for their lunch break. He said he might consider using 4 workers, which would be $190 an hour but the move would get done in half the time. He said to leave all the hanging clothes/coats in the closets and he would provide clothes boxes the day of moving. None of this was put in writing by him but I did take notes. I told him that we were closing on the current house and new house on 8/14/15 from 12-2pm so I wouldn't be home during that time. He said that was fine and we would not be charged for the down time waiting to unload the moving truck into the new house. On 8/12/15 I called to confirm the plan, and he questioned the size of my house and how many rooms I have. On 8/14/15 he called at 8:00 am and did not have my first name correct. Then he asked the size of my house and how many rooms I had again, and how many closets with clothes there were. This was information we had already gone through twice so I was a little concerned. The crew came at 9:00am and there were 5 people total (including Shannon, who said he was there as a supervisor). I gave specific instructions on the closets that had clothes/coats in them and the outdoor items that were to be moved to the new house. I noticed that the crew took about a 10 minute break each hour. I left the house at 11:00 to do the final walk through of the new house. After the first closing was complete, I called Shannon at 12:18 to see if they were finished loading the truck. He said they would be finished by 1:00 and then they were going to take a lunch break. At 1:50 I called to let him know we were ready to meet them at the new house. He said they were finishing lunch and would be over soon. At the new house he informed me that everything did not fit on the truck so he took his personal truck back to the old house (which I no longer owned) to get the rest of the stuff. After that, he came back to the house and took a tour. He made comments like "You must have a really good job to afford a house like this," and he asked "How much was this house?" which I answered. One statue was broken in the move, and Shannon offered to take it and glue it back together. I declined that offer. Around 5:15 they were finished. He said the total charge for 9 hours plus the cost of 30 minutes driving, plus himself supervising was $1,800. I was shocked. I told him that was not what he quoted me. He said yes it was. I reminded him that he said I wouldn't be charged for mileage or their breaks. He continued to argue. I was exhausted so I wrote the check and wasn't happy. After he left, I realized that all of our coats were missing along with our bonfire. I called Shannon and he said they would go get it from the old house. The house was locked by the new homeowners. So I had to get ahold of the new owners and ask if the movers could get our coats the next day, which they agreed. On Saturday, Shannon brought the coats. I told him I was unhappy that my new table was scratched up, my statue was broken, the coats and bonfire were forgotten, and that I would like a refund for these things. He said "if any other moving company would have moved you, you would have never gotten your coats." I said, "Than I would have called their insurance company to turn in a claim for my coats." He was angry. This was a horrible experience. I was mislead about the pricing.
**WORST EXPERIENCE, VERY UNPROFESSIONAL, THREATENED & BULLIED ME!!I scheduled a move on my day off from work. This company was to arrive in the morning around 9:00. When they had not shown up by 9:30 I called and the older man/owner told me the truck was on the way. I called again at 11:00 to enquire as to why no one had shown up.The owner had scheduled my move on the wrong day. I had arranged for child care and the day off of work for this move. He acted like it was insignificant. RED FLAG #1Two men show up the next day for the move. They turned boxes upside down loading and unloading. They don't use ANY padding to protect your furniture. RED FLAG #2They arrived with a smaller truck than stated and had to make two trips to get all the furniture. RED FLAG #3 Once the two men were getting close to finishing, here comes the old man and an older man , like they were closing in on the prey. Four men and one female., intimidation tactic. RED FLAG # 4 I wanted to look over my furniture before signing the paper and very hatefully the old man and his son said, "We did not damage your furniture, it's fine." I asked them how do they know that unless I look at it. RED FLAG # 5 They refused to wait so I could inspect my stuff. Then, he refused to give me a copy of the agreement. RED FLAG #6 After I checked my furniture, they had scratched a brand new bookcase that had never been moved. I mailed them a check and before it arrived, the old man came to my house banging on the door, yelling at me, threatening me in front of my children. I call him and he proceeds to call me names, accuse me of rushing the two men and that's why my furniture got scratched. First he called me a liar, he said they did not scratch ANY of my furniture. I told him I had pictures and they did scratch a brand new bookcase. This man argued and argued, he was so incredibly hateful and rude. I was astonished at his belligerent behavior. I am still finding items that were scratched during this move. Don't use this company. The old mans behavior is erratic and irrational. Spend a few dollars and hire a reputable company that pads the furniture and doesn't turn your boxes upside down. I've used 2 Men & a Truck and they are professional. Don't expose yourself to the Neanderthal method of intimidation that this companies owner likes to use., along with the screaming matches that he likes to participate in. Totally unacceptable!!!!
Every move is different, so it's vital to choose a moving company that's right for you. The first consideration you should make when hiring these professionals is how far you're moving.
Depending on the moving company, local moves are typically anywhere between one and 100 miles within the same state. Local moves are less complicated to plan, both for you and the movers you decide to hire. They're typically priced based on how much you need to move, how many movers the company plans to provide and how long the job is estimated to take.
Long-Distance and Interstate Moves
Even if you're staying in the same state, you may still technically be planning a long-distance move - though the exact mileage varies by moving company, these are typically moves that are more than 50 to 100 miles long or across state or country lines. In fact, even if you're moving within the same state but you have to go through another state or country first, it's likely considered an interstate move, rather than a local one. That's because the movers are technically transferring items between state lines, which means they'll be responsible for having the correct licensing and insurance in place.
Long-distance moves are much more complicated to plan, typically requiring you to pay numerous extra expenses for everything from shipping items to renting storage space.
Are you making a big move and trying to figure out exactly how much you should plan to spend? Or are you on a tight budget and looking to hire a mover who can keep costs low? Either way, it's important to understand how exactly moving companies charge their customers.
As mentioned above, for local moves, companies will charge based on the number of movers they provide and the amount of time they'll need to spend on the project. Generally, the more rooms in your apartment or house, the more movers and time you can expect to be charged for. The price of long-distance or interstate moves, on the other hand, will be based on the amount of belongings you have - and more specifically the weight of those belongings. The heavier the boxes or items you're shipping across state or country lines, the more expensive your move will be.
Moving costs will vary greatly, depending on where you are. Local moves in a small town in the Midwest will be much less expensive than comparable moves in New York City. For that reason, it's best to do some research about the going rates in your area.
No matter what type of move you're making, you can reach out to prospective moving companies for estimates - this is the best way to determine how expensive your move will be based on where you live and what services you're looking for. Typically, the moving company will send someone to your home who will do a walk through of each room, making note of the furniture, valuables and other belongings in each one. Then, he or she will provide an estimate. The exact amount you pay may, however, be different from the amount declared in the estimate. That's where the type of contract comes in.
Nonbinding vs. Binding Contracts
For any move, a company will ask you to sign a contract. It's crucial to know exactly what type of contract you're signing, though, to understand how much you can expect to pay. In basic terms, there are two types of moving contracts: binding and nonbinding. Binding, as well as binding not-to-exceed, contracts are the most preferable for people hiring movers. These list an estimated price the moving company cannot charge more than. So, even if your local move takes an hour longer or your belongings are heavier than expected for an interstate move, you're still only responsible for paying a fixed amount.
Nonbinding contracts, on the other hand, have no fixed final number. Instead, they list a rate - by the hour or by the pound/kilo - and you're responsible for paying exactly how much your move costs in those terms.
Keep in mind that movers provide a variety of services, many of which you may not require. These can affect how expensive your move will be. For example, a full-service move that includes packing and unpacking will be pricier than a local move that only includes loading the truck, driving it to the new home and unloading it.
For any move, there may be extra costs beyond the typical services offered. If you're asking your movers to transport large, hard-to-move items, like pianos, for instance, you'll likely pay an extra fee. Likewise, if your apartment building doesn't have an elevator or the truck has to be parked far from your home, you may be charged extra. Ask about these potential expenses when signing your contract.
Don't rush through the process of hiring a moving company. Make sure the movers you hire are dependable, reputable and the right fit for your needs.
Look for Reviews and Recommendations
When hiring movers, it's a good idea to both look at reviews online and ask your friends and family members for recommendations. Personal endorsements will go a long way toward helping you determine whether you can expect the company to do a quick and professional job.
Choose Top Candidates
As you're vetting candidates through reviews and recommendations, narrow your selection to three or four top options. Make sure the companies offer the type of move you're looking for, whether it's interstate or local. These three or four companies are who you'll contact for estimates.
Don't Be Afraid to Ask Questions
After receiving estimates, you'll have a better idea which companies are within your budget. However, this isn't the only factor you should use when choosing movers, especially for more complicated jobs. In fact, you may be willing to pay a little more to hire quality movers who can ensure the safety of your belongings. Don't be afraid to call these companies and ask questions.
During the hiring process, you want to make sure of three things: First, that the moving company is reputable and has the proper licensing and insurance. Second, that the movers are dependable, professional and committed to doing the job correctly. Finally, that the estimate provided is binding and that you're aware of any potential excess costs. With these factors in mind, here are some of the most important questions to ask a moving company:
As with any service profession, there are certain moving companies - though they are few and far between - that aren't reputable or that will try to take advantage of you. It's important to be able to recognize a scam if you come across one.
Call the FMCSA
For long-distance or interstate moves, you can easily check that companies have the proper licensing and insurance, which is a clear indication that they're legitimate. All interstate moving companies must be registered with the Federal Motor Carrier Safety Administration, so call 888-368-7238 to confirm the licenses, insurance and credentials of the movers you're considering. The FMCSA can also tell you if any complaints have been filed against a particular moving company.
Check with the American Moving and Storage Association
For both local and long-distance moving companies, AMSA is another good place to check out a company's legitimacy. Moving companies aren't required to be an AMSA member, but the ones that are have committed to the association's rules and regulations, which protect both the companies and the consumers hiring them. If a company isn't an AMSA member, that doesn't mean it isn't reputable, but an AMSA membership is a clear indication of legitimacy.
One of the most common fears people face when moving to a new home is that something they own will be lost or damaged in the process. While no company will be able to guarantee everything arrives safely, there are steps you can take to make damage less likely.
Pack and Transport Your Valuables
If you have items that are emotionally or financially valuable to you, do your best to pack and move them yourself. Keep jewelry, expensive artwork, inherited valuables and even costly electronics in your own car - that way you'll have complete control over their safety at all times.
Choose a Moving Company That Plans Ahead
Moving companies can better keep your belongings safe when the movers plan ahead. What does this mean? Many companies take extra time to measure doorways, halls and stairways to find the safest route in and out of your home. They should also provide furniture blankets, covers and moving pads to keep both your home and your belongings free of scratches or other damage.
Keep the Moving Area Safe
There are some things you can control on moving day and some things you simply can't, such as the weather. If you're moving on a snowy, icy or rainy day, keeping all of your paths, stairways and walkways clear and dry is crucial. This can help protect both the movers and the large items they're carrying to and from the truck.
The subject of tipping is relatively unclear when it comes to movers. However, there is a general rule of thumb that most people in the industry agree on: Tip your movers if they've done a good job and you think a tip is warranted.
Generally, a 5 percent tip is considered appropriate, though some people recommend paying $20 per day, per mover for basic, local moves. However, almost everyone agrees you should first do a quick walk-through of your home to check for any damage to your furniture or belongings and to make sure everything is where you'd like it to be.
If you do decide to give a tip, divide it evenly and give money to each individual, rather than giving the entire sum to the head mover and expecting it to be doled out equally. One type of tip to avoid: alcohol. It's usually illegal for movers to have bottles of alcohol in the truck or van, so tipping a bottle of wine or liquor could get them into trouble.