Fast, professional service! Purchased our first Volkswagen and had a very good experience. There were a few things that our vehicle needed and Green stepped up to the plate and took care of everything in a timely manner! Was very impressed with their customer service, which means everything. If you do not get good dependable customer service to back up your purchase then you've wasted your time and money. We recommend Green Audi Volkswagen, Springfield Illinois for your transportation needs.
I purchased a van from them not even a month ago. We were quite adamant in telling them we needed a vehicle to be able to travel in and safe due to kids. My boyfriend and I shopped around, and settled on a 2001 dodge caravan from Lightening. As I was going down the interstate with my children the van broke down, not even a month after purchase. It was not overheating, no engine lights, no smoke, no warning. The van just stopped working. Lightening would not even help with tow. I did not have a warranty but with a small business and word of mouth being everything, I felt they could of handled the situation a bit better. I do not recommend buying from them.
WARNING. THE NOT ONLY LIE TO YOU BUT THE LIE ABOUT YOU . THEY JUST WANT TO PUT THEIR AFTERMARKET AUTO PARTS ON YOUR VEHICLE AND CHARGE YOU FOR THE SAME PARTS OVER AND OVER, AND WHEN YOU CONFRONT THEM THE GET HOSTILE AND HIDE YOUR VEHICLE AND START CHARGING STORAGE FEES. COST ME OVER 23,000 AND 5 MONTHS ABD THEY DESTROYED THE COLLECTOR VALUE OF MY CAR.
Tyler is a highly recommended salesperson, no pressure and willing to spend alot of time with you, backed up by Dallas a great sales manager who will keep working to help put the best deal together to meet your budget and needs. Green has alot of dealerships that work in conjunction to find the right vehicle to fit your need and budget. The warranties, services and friendly staff can't be matched by any of the competitors. Thanks Green Family Dealerships!
Julian Rogers was very professional and courteous during our visit at Green Kia. He listened, showed us options and explained the available specials for the vehicles we wanted. There was no pressure to buy. Julian Rogers at Green Kia worked diligently to get us the best deal possible. We love our Kia Sorento. We recommend Julian Rogers at Green Kia for your next vehicle purchase. Thanks Julian Rogers!
Outstanding people - particularly my salesman Alvin as well as your finance professional Bob. Alvin found the vehicle I wanted from another dealer, did all the necessary paperwork and handed me off to bob, who had everything ready to go.I felt I was treated fairly, received good value for my trade in, and the experience was overall very pleasant.
It was a pleasure working with Julian & Keith. I had great service, they both were very professional, friendly, & knowledgeable. I had great care throughout the whole process!!!
Excellent service. Mike Bossman was great to deal with and so was Ryan in the finance department. Highly recommend checking out Green Kia.
Got a fuse box instead of CHM. Once we got the CHM, the problem was still there. We spents days on this. I finally pulled a used one to see if the new one is bad and sure enough, it was bad. Customer said they rather keep used becuase they couldnt wait any longer without truck. They WILL not refund money at all. Im not mad about ALL the labor i lost, i just want to return this bad part. They got an attitude and said NOPE. I will tell my friends that use them and im sure they will close there account to. Horrible!!!
I recommend never buying a vehicle from this place. They sold me a car that is nothing like it said on the website. Most of my doors don't lock, the rear end was wrecked and the trunk doesn't line up and it leaks, 3 out of 4 of the rims are bent, the brake caliper was missing a bolt, the radio doesn't work right still (even after they said they "fixed" it). And I ended up paying double what it is worth, even after a "family and friend" discount. When I contacted them, within 30 days of buying it, they said I couldn't return it without losing a bunch of money. I recommend never doing business with this company or I can guarantee you, you will regret it!