Mother in law said she agreed to purchase a car from this company. She gave them a sizable deposit and returned the next day to collect the car to find that the dealer increased the amount of the purchase price. She refused to pay the increased price and the dealer refused to refund her down payment. I'd strongly suggest caution when dealing with this company.
Had a great experience getting a vehicle here. They worked great with me and got me into what I wanted as quick as they could! Great environment all around!
I was purchasing a Jeep from them. It took a couple of days to get all required documents for the finance company. After all documents given and loan approval the sold it to another person. Don't tell a customer no worries it's yours then sell it to someone else. I would not recommend this business to anyone.
If you value your money stay away. The company is fully designed to aggressively collect payments (usually in full and with associated fees) and the sales practices are outright deceitful. There is absolutely no quality here, in product or service. These people are not your friends, and do not value your business, despite what they may claim.
Do not go to Tontitown to Jerry's Junkers to purchase a car. He sells junk cars that claims "will drive all the way to California and back". I purchased a Black Ford Taurus from him, had it changed to my name and then at the urging of a witness took the car to a mechanic. I was told the car was no good and even if they did the work the car would not last more than a year. I tell this to Jerry and his "wife" and they say the mechanic is lying. I go back out there to take the car back and he refuses to give me my money back until the title comes in and I give it back and tells me to pick another car and I can drive it until the title to the other car comes in and then if I don't like this one he will refund the money. I had to have a car to drive and took this one to the mechanic and again over $1,000.00 worth of work to be done. Some had to be done right away just for me to drive it. I had to spend over $700 on repairs to just drive it. Now he refuses to give me my money back. Keep in mind, he is not following the Federal rules of selling used cars. They gave me NO receipt, there was NO buyers guide, NO bill of sale, and they are supposed to inform the buyer of all that is wrong with the car. He thinks he is beyond all of this. I have turned them into the Federal Trade Commission, complained to the Better Business Bureau, complained to the Attorney General who assigned an investigator to the case, I have filed a felony theft complaint with the Fayetteville Police Department, and was assigned a law clerk with the prosecutor's office, and am in touch with a member of the Arkansas State Police. This man calls everyone but himself a liar. I even told him what the mechanic said about the second car and he told me they were lying to me and go to AutoZone and have them look at it and they agreed with the mechanic. Of course Jerry said, " They are liars". That many people who do not even know the other cannot be lying about the same thing. Again, I have a witness. She knows I NEVER signed any document, only one to show I was driving the car until the title came in. He came to my house and got the title he had waited on and told me he had "my" title and I had to sign some papers. I told him it was not my title and I was not signing anything and shut the door in his face. He yelled he would sue me. Now if I have already signed a bill of sale (I have not) then why did he not just leave the title for me? They are crooks who use a ruse to get you to buy a car from them. BEWARE OF JERRYS JUNKERS!!!
bought a car here that was salvaged but had been repaired without a title. So instead of getting the title for it he told me to lie to the dmv and say I fixed it myself whiich required a state police inspection and the cops wamted proof of repairs that Frankie neglected to give me. Untitleable car is worthless so needless to say I was swindled by this place.
when they came and repoed my truck they took my drivers license and four dvds
Worst company ever. NEVER buy from them. They tried to repo my car for $6! They refuse to help and treat you like crap. You are NOT a valued customer here!
Have purchased two vehicles with this company. both cars had major repairs needed within the first month. Not to mention the three ball on payments of $1500 in the loans. Always have made paymentnuts on timetime but this month I am two days late and they say they're going to come take my car. I am in the first 6 Months of the new vehicle so iI would be required to pay off the remainder of the loan regardless if they resale it or not. Of course they want it back. They can sell it for full price twice and make twice the money. Do not do business with them!
we recently purchased a vehicle from these people and from day one there's been major issues we tried reported to the service center they blow us off then I set aside appointment for 3 weeks the vehicle is overheating badly that's a major issue along with other issues but yet they steal claim there's nothing I can do can't get us in any sooner but they keep calling and asking us if we know about the customer loyalty program in all the programs I have to offer the service warranty none of it is any good then ask if we knew about the referral programwe told them we would not refer anyone to their store even our worst enemies would not refer themI had to give you one star or I could even put this on your website I don't even think you're worth a star