The staff are always friendly. This has been my nail salon for over a year after being highly dissatisfied with my last one. They take continuing education to stay up to date on the current styles, are always bringing in new or superior products when they find more quality products to work with and do their best to make sure every client who comes in is satisfied with the service they paid for. I would highly recommend (and do so!) to anyone looking to get their nails or toes done.
I usually go to this place all the time to get a pedicure and gel nails. It’s always a hit or miss on the type of service I get so that is why I continue to go there (just in case I get someone worth spending money on). When I went this time my service was horrible and is the reason why I will never return. The pedicurist was constantly getting up and doing everything besides taking her time on my pedicure. Very unprofessional. To take the cake, I tried the dip nail for the first time. They dipped my nails 4 times to the point where my nails look like cinder blocks. I was in the salon for approximately 2 hours for a crappy job. Worst service in Nashville!!
Terrible service and quality. They don’t take the time to do things right to ensure your gel manicure will last. Within one day my gel nails chipped. By day 5 half of them were chipped and the others were lifting. When I went back to get them fixed they acted like it was my fault with an attitude. After they were done (poorly again) they left the room and didn’t say anything. I was going to at least leave a tip for the time but not with that attitude. The new nails are just as poorly done and this time I photographed them. Don’t waste your time I will not recommend to anyone I know.
Worst nail place I've ever been to. The lady had an attitude the whole time. Paid for a pedicure and only thing they did was put lotion on my leg and paint my toes. Then got a full set and they looked TERRIBLE. The girl acted like she didn't want to be do my nails. Worst nails I've ever had. Do not recommended. Will never go back here
If I could give one star I would. I have never seen such rude and disrespectful service or had a more uncomfortable time as I have at this place. I took my step daughter here tonight to get our nails an feet done. Not only was I immediately given attitude right when I walked (because I was unaware that my step daughter and her mother comes here all the time) in but TINA apparently is friends with my step daughters mother an immediately texted her to let her know I was bringing her daughter there. TINA separated me an her the whole time so we couldnt relax and share the experience together. And then she proceeds to upcharge my 11 year old to get gel polish on top of her acrylic nails. Not only did I not get my nails done but I was charged $100 for the service we did receive. I've never paid that much. Get a life Tina, way to ruin something special I had planned.
I came in to remove my acrylics, and this lady didn't even soak them. I of course thought that was sketchy, so I asked, "shouldn't you soak it?" She said "no, you don't need to soak it." Then proceeded to take cuticle clippers to the glue in my nail & pry the nail off. After she stabbed my nail straight through the middle & blamed it on my nails braking under the acrylics, I stated ONCE AGAIN "don't you think you should soak it?!" And at this point, I was just about falling out of my seat running away from the woman and it took everything in my heart not to smack her by stab #5. In addition to prying it off with her cuticle clipper, she used an entire acrylic nail to scrape it up with no regard to all of the discomfort I was expressing. It was genuinely traumatic for my nail beds.
I waited 30 minutes for a pedicure due to lack of staff. Then it was the worst pedicure ever. Stay away, going there is a waste of money.
I come here on a regular basis to get a manicure and SNS powder(diamond nails). The staff is great and my nails look great!!! There's not many places in this area that uses the SNS powder.
Went to get a pedicure and they messed that up..I looked closer and my old color was still on my toes and she didn't even paint the whole toe correctly.. Then she proceeded to tell me I was seeing things..lol I payed 25 for a terrible massage and a terrible paint job.. And rude service when I talked to the managers and told them how unhappy I was the first thing out of there mouth was well you still have to pay for it and it will be 25.. Not how can we make this right for you ma'am. They were so rude when they had to redo them. I do not suggest going there they messed up my whole relaxing experience. I wish I had taken a photo to protect anyone thinking of going it was the worst experience ever..
I've been going to VIP nails for years and there is no one in this area that can do my nails better. I get the liquid gel nails and the gel color. Anna is the best.