Food is great. Service is not great. Plus they don't take orders after 8:30. Hope they fix the customer service problem.
I called and spoke to Christy 4 weeks prior to my event to book a character for a children's party. I was given the contact name and the website an…
This was supposed to be the best day of my life. And it was until the owner verbally attacked me. We had spoken with him previously about using fake snow at the wedding and he agreed that we could and when it came to cleaning it up, it started fluttering to the floor. That was the only time it was off the tables.He started by yelling and cussing at my husband and he left to go get our parents to help with the situation. Then he started yelling and cussing at me about how it was in the contract that this couldn't happen and when I told him he gave us the okay, he yelled that he never said that. I was literally about to walk out the door with my grand exit and he started yelling at me. I was in tears and had to run into the bathroom to stop crying. I wasn't able to have my grand exit like planned. After we left, my parents confronted him and he yelled and cussed at them as well. The staff was absolutely amazing and kept checking on us but I will never go to this venue again. Of all the people he could have yelled at, he picked THE BRIDE. Shame on you.
Horrible, I called in lunh order around 11:05am and when I got there my order wasn't ready until 11:30! The service is rude and the food is overpriced and it is not very good. I won't be going there again for my lunch break or dinner.
I tried to call in a to go order at 8:34 they said they do not do to go orders after 8:30. When i tried to speak the "manager" spoke over me and ended up hanging up on me when i questioned the fact there were no to go orders after 8:30 even though I was 3 mins away and told her that I was that close. Will never try them and would suggest that their "manager" and i put that in quatations bc she isnt a very good manager, try to get some customer services skills. no down home cajun for me .. I am only giving them the one star b/c i cant save without giving at least one. i would give them zero.
Enjoyed the seasoning and flavor of the food. Only thing I didn't like was the gravy to me was to loose. The tartar sauce was the best yet I have taste. It's taste like a mix of Freemans and Harris and brothers seafood. It brought back the taste mostly of freemans. Can see myself going back there.
The food brought back memories! !!! Best seafood/soulfood in Shreveport Bossier and they don't use that cheap Vietnam fish that taste like crap (swai fish). Monkhouse and brothers better watchout.......Customer service was also great! !!!!
good food good customer service plenty food worth every dime
The food is good and relaxed atmosphere but the service can be slow and inconsistent.