I love having lived here for the past 2 years. I have a ton of fun memories and for the most part all the tenants here are pretty cool. Devyn and the leasing office girls are always really nice to me and always responsive and cooperative. The apartment comes with a relatively good internet package as well as a generous Direct TV group pricing. I instantly fell in love with the beautiful wood floors and the recently upgraded kitchen. I have a great view. It’s an amazing location in the middle of downtown. I just love, love this place! Good apartments at a good price. They worked with me when I couldn't move in for a month after signing the lease, and also worked to quickly resolve the smelly carpets when the cleaning didn't work. Lotus takes maintenance requests seriously and is prompt in addressing the issues. When I had an accident and wasn't able to pay rent on time, they were nice enough to give me an extension. The apartments are quiet, convenient to public transit and easy access to downtown, and just the right size. There’s a bus stop right in front of the apartment complex and plenty of parking space. The lawns are always well kept. Everything is well maintained. Lotus is a great management company. I've never had a problem with them. I have been extremely happy with the professional manner in which Devyn’s team has assisted in ensuring a worry free and quality home environment.
The best ever!I've lived in many different apartment complexes over the years, but Lakeside Village is hands down THE best! The grounds are very well maintained and any maintenance items are taken care of immediately. The office staff is so sweet and always has freshly baked cookies in the office. As for the apartments themselves, they're updated and kept in great condition. Everything looked new when I moved in. Oh, one of the best things is that other tenants are so nice! Everyone says hi and waves. I love it. I don't ever want to move again! If you are looking for a peaceful place to live look no further. Great residents here are a direct result because of Jennifer, Amber, & Bill & his maintenance staff. So I say thank you guys for being nothing less than the absolute Best. 5* complex.
The staff don't communicate to each other. They are very rude to everyone and talk down to you! They wouldn't give us straight answers and kept telling us lies. They wouldn't allow us to see an apartment we were to move in til the day of. They didn't clean it AT ALL! They wouldn't fix any problems. Mold, thousands of fruit flies, dust caked on everything, broken walls... Broken faucets and sinks and showers and holes every where. They wouldnt clean anything and said the conditions were perfectly fine and very live able. They wouldn't go into the apartment and check out the issues. This place is awful! We ended up not staying here... THANK GOODNESS! This place is awful, disgusting, horrible staff, bad communication and just completely a despicable place!
Unfortunately there isn't an option for zero stars because after my awful experience, I feel the need to spread the word and warn everyone about this place, the way I wish someone could have for me. First and foremost, my life has been negatively impacted by my decision to move into apartment 1149 S #32 due to the fact that I found out a week after moving into the apartment that it was infested with bed bugs! Even worse, after they performed an improper inspection (prior to move-in AND after notifying them of this problem), I was given a false negative as for the presence of bed bugs and further exposed myself and my boyfriend to the bugs and allowed the bugs to multiple and infest. A second inspection was performed only because the office workers saw my bites so wanted to recheck. This time the inspection tested positive and our second opinion company found blood spots all over the baseboards, as well as the shedding from the bodies and live bugs. Nothing to be found on my belongings. The apartment complex refused to let me out of my contract or to give me a clean place to sleep and insisted I sleep in the infested apartment and continue to be bit. They took a month to even treat the apartment - pouring chemicals all over my stuff rather than the gold standard heat treatment they agreed to do. There was no willingness to work with me on helping me out of this awful, awful situation I found myself in thanks to them and I ended up losing ~4000 dollars through this event and continue to struggle and rack up costs for checks and treatments since the bed bugs could come back despite the heat treatment I paid for my stuff to eventually get to be safe. There were multiple other times I tried to communicate with office staff who ignored our phone calls and emails, claiming to have not received them "because the email system went down" (???) and from the beginning, they did not meet our needs to live in a habitable environment. Beg bugs and bad reviews spread so I would hope you will take this into account before risking such bad treatment and exposure to a non-habitable environment becoming a part of your life as well. Easily the worst decision I've made in a long time was moving into this apartment complex.
DO NOT MOVE IN BED BUG INFESTED 10/21/2014I wish I would have read these reviews before moving in. I have been here a few weeks, and the upstairs neighbors blast music and stomp around all hours of the night and management won't deal with the problem. They refuse to come fix any issues with the apartment. I also recently found a bed bug last night, but I can't report it to management because they will charge me for the whole complex to be de-bugged as per the B.S. lease I signed saying that I won't bring bed bugs and if I do I have to pay for all clean up. I know for SURE that I didn't have bed bugs before now and now, since moving to these ---- apartments I will have them in all my stuff.I also should mention all the appliances are out of date, the dishwasher isn't bolted to the counter so it falls forward when ever open, the fridge freezes things that it shouldn't, the stove burners don't work and the electrical sockets go out all the time. They also don't keep the stairways in the building clean, they have vomit on the stairwell by my apartment that has been there since before I moved in, which I should have taken as a warning.They over charge and don't care if their tenants are eaten alive by bed bugs. Because who is going to report it if they have to pay for the entire unit to be treated!? By the time they realize it's a problem they won't be able to afford the treatment for every unit. Too bad their policy is the way it is.
The minute you sign the lease this company they will treat you like dirt. Every single employee I have dealt with in this company is confrontational, self serving, and disrespectful. They do not treat even their best tenants as valued customers. They know that, short of paying an absurd amount of money to buy out of your lease, there is nothing you can do about them treating you horribly. It took them almost four months of phone calls and emails for them to fix our water heater, an essential appliance in our residence. We went almost four months of no hot water for them to fix it. They dragged their feet and blamed us at every turn, when it had nothing to do with us. This is only one of many examples of how this company takes your money every month, but does not expect or intend to honor their end of the rental agreement. Mighty Bum LLC is not a reputable business and will not treat their tenants like valuable customers. Do not do business with them.
take your hard earned $$$ elsewhere...the place is falling apart & there is no integrity by the leasing office... i made the mistake of resigning another yr, dont let your $$$ go down the drain too