My 95 yr. old father (late stage Alzheimer's) spent 5 days "respite" at Hillbrook, in conjunction with Millcreek Hospice. Many things promised for his care were never or very lately delivered (on the last day). Response times were remarkably slow. 2nd night it took 20 minutes for staff to get my father to the toilet; left him there for another 10 minutes! One of staff looked like they had been asleep. Another day, there was a 20 minute gap of time when our family couldn't be there and my father went to the bathroom by himself when he could have broken a hip or bone or hurt himself. Despite other such patients having a sensor/pressure pad, he wasn't given one until the last night. Being very frail, he has often fallen at home. Even after we registered our complaints to administration at Hillbrook and staff at Millcreek, very little that was promised or hoped for was delivered: a sensor pad, commode, stimulating pad and more, until the last night. And then, only after shouting at staff were the sensor pad and commode provided...late the night before he was scheduled to leave! Our family had to frequently remind staff to alternate pillows under his hip to help heal his bedsores. We had to request a sore to be cleaned before putting on a bandaid. There was NO hot water for at least 4 days, so he had to take a cold sponge bath. Promises to take him out into the sun never materialized. Everyone acted very nice, however, no amount of niceness could compensate for the poor care and oversight. It was often noisy, hammering on the wall outside his room and loud voices, and there were many interruptions creating disturbances and robbing him of rest. Despite apologies from both Millcreek and Hillbrook, no one took accountability and we still don't understand why his care was so poor. If our family didn't stay with him round the clock, I hate to think how he would have been treated. I would never recommend this facility to anyone who needed 24 hr. care!
4841 S State StSalt Lake City, UT 84107
From Business: Capri Salon & Day Spa invites you to come experience our beautifully updated salon & day spa. Whether you want to spend the entire day with a full spa treatment, …
1171 S Richards StSalt Lake City, UT 84101
From Business: At Salt Lake City Physical Rehab Services we are a team of healthcare professionals committed to serving you and helping you get back to your highest level of hea…
I have to say this place was highly recommended by a very sweet friend who's mother lives here as well as a sweet lady that came here from her apartment that I managed. Far sooner than I imagined and with a heavy heart my mother needed some rehab due to her balance and because highland care center was close to our family and was suggested to us,this is where we started and abruptly ended . Many staff members had no emotional or personal connection with little to no people skills... They gave us a week notice that she was as good as she was going to be and a discharge date coming within 7 days.........what were we going to do,send her home and find her on the floor again.......I called Emily from Hillside and explained our situation and I felt as though I was talking to family.... A great listener and immediately got the process started, letting my brother and I know they could help her more and give her more time rather than send her home knowing the end result...... I then went without notice with my brother to check it out..WOW! It was like walking into a happy place... Staff were sitting in the dining room eating with the residents, the food was excellent, and Carolee was amazing..She treated us like family and really took her time to reassure us it was a awesome place.... I was convinced just talking to Emily and Carolee over the phone however meeting them was a bonus.......They took care of everything and two days later mom was transported to Hillside. The staff in every Dept has a very sweet caring spirit... The head chef came in her room personally to see her likes and dislikes.....Thank you , We love our mom and have always known how proud she was and what a wonderful mother she has been for my brothers and I and are so appreciative for all levels of care and support she has been receiving,while being here..if you have to drive out of your way, trust me,its worth it .Marcela is wonderful in helping with the financial part. Sincerely, Kimberly Pellum
Andrea is one of the most attentive and knowledgeable massage therapists I have ever used. I am a body builder and get pretty beat up by the end of the week. Andrea is the only therapists that is able to get the knots out. Thanks Andrea!
Suzanne Smith--Owner and Therapist at Health Connections sold a massage to my fiancé--in which she will not render services for. I have contacted her over 10 times trying to schedule an appointment. She did email me back one time stating that she has had some medical issues and would not be able to provide a refund but that she would give us a free massage for the difficult time we have had. At this point--I am EXTREMELY upset. DO NOT give this woman any of your money or your time. Never in my life have I been so disappointed in a "business" or an individual. She stole our money...
If I could give less than 1 star I would. I received a gift Groupon for a massage from her and it took me almost 6 weeks to get a hold of her (red flag I should have paid more attention at that point).When she finally answered my 2nd text (not the 2 voicemails or email that I sent to try and get this appointment set up), I arrived at the address on the Groupon, found that she had moved and didn't let me know when I showed up for my appointment, when I texted her she was extremely vicious, called me an idiot and continually implied that it was somehow my fault. This was during the time our appointment was supposed to be so she obviously wasn't doing anything else. Got the money returned to the gift giver through Groupon who was very nice. Thank goodness I didn't get a massage from her, way to much negative energy.
I wish I could give Missie 0 stars. I purchased two 90 minute massages as a gift for my wife. The first one she scheduled Missie no-showed, my wife waited around for about 45 minutes and left. After some time she finally got a text back from Missie, she rescheduled for the following week. Based on the past experience my wife called 3 different times starting 3 hours before the appointment. No calls were answered, no calls returned. After 30 minutes Missie finally returned a text stating that she forgot to put her on the schedule and could come in and give her a massage but it would be terrible due to Missie being in pain. I would avoid this flake at all costs.
I do cross fit and had tried many things, when I went and seen Nate I was in bad shape and pretty hurt. I was in a six week challenge and didn't want to give up, by my third treatment I was feeling so much better. It's not just a chiropractor it's amazing work he does, he got me through my six weeks and helped me so much. I have recommended him to people that also love him as well. I would recommend anyone to go see him, it doesn't matter if you do cross fit, running, kick boxing or whatever your active in.
I'm a big fan of massage, and I like Thai massage the most. I've had a LOT of them, and Kerrie is by far one of the best Thai therapists that I've ever worked with. She has great intuitive sense of what my body needs in each session and customizes accordingly. She really cares about her work.
This is the best Chiropractor I have ever been to, hands down! From the moment I walked through the door I knew I was in the right place. Dr. Carlucci does exactly what she advertises-She spends quality time with her patents. She did a thorough work-up on me and then got to work. After going to her for the past month I can say that I feel immeasurably better! Cost was an issue for me and I can say that it is very affordable! Never did I feel any of those high pressure, I need to make you and all of your friends and family members attend all kinds of meetings or I won't treat you kind of pitches and sales. Just honest, sincere caring. She is a true healer!
Chelsey is the MASTER of hair. She takes the time to evaluate a style and color that will work best with your face and personality. Her scalp massages are top notch and we never struggle for conversation. The people @ the front desk were super nice as well.