Called on a Wednesday to inquire about a loan, they said I needed an appraiser to come out and evaluate my estate. I told them I'm a Usda breeder of dogs. And I only have dogs, I was told by Kenny that's fine get them appraised and we can start moving forward.Three or four days pass and I try to contact PCB and you guessed it they won't answer my calls or they won't return my voice mails either. So I show up and get Ben (one fry short of a happy meal) and hand him all the documentation they requested and asked for. They made me jump through hoops wait a week and jerked me around between several people. But this is the kicker, as soon as I get there they say "oh dogs are worthless" I say do you take cattle? "Yes, because you can tag a cow, you can take it to Salem and get rid of it, there is a market for cows"At this point I just think I'm trying to clear ignorance, but the level that's embedded into this establishment can't be cured. Dogs are considered live stock by Usda and Mo state and are required to be tagged, the only people that don't account for them is Phelps county bank. You take dogs to neosho and get rid of them, and there is a market for dogs as well. So every excuse he gave me was not a valid reason this is when I decided to leave the meeting. I forgot my keys, when I return I find four of them gossiping about me in his office like it's standard operating procedure. The lady in the office said its not proper to be/get upset. " lady what's not proper is to blatantly lie to some one" I stormed off for the second time, trying to leave before things get really bad. I make it to the stairs just to be chased down by good ole Ben, this is where he finally gets to assert dominance over his clients and belittle them. " since your not happy here I closed out your account and a check will be in the mail" PCB LIED to mePCB cheated and stole from mePCB is not a company built on ethics, scam and slam they want their money. They have been trained to mislead and to take, you have been warned.
If you ever run into a banking issue here at Phelps County Bank, you are able to actually sit down and talk to someone about it. I really enjoy the personalized service I get.
My whole family has used Phelps County Bank. We never have any issues with them. We never find anything that they could do to improve because they already do such a great job! We will continue to use their services for years to come.
Everyone that works at Phelps County Bank that I have encountered are all very pleasant and helpful. I am so glad to be going to this bank and recommend others to do the same.
The entire staff at Phelps County Bank are all so friendly and knowledgeable. I have never once ran into an issue with the people here, they're all wonderful.
I have recommend many people to transfer over to Phelps County Bank due to their amazing services and friendly environment that they provide to each of their customers.
I first heard about Phelps County Bank because my grandpa had an account with them a long time ago. Then I decided to come here as well and am so happy that I did.
Everyone that works at Phelps County Bank are all so knowledgeable and efficient. They are also prompt with any of my requests.
I have been using Phelps County Bank for about a year now and I just love it. I use their checking and home equity loan services and everything has been pleasant. The staff are very easy to deal with as well.
I am very satisfied with the service that has been provided to my by Phelps County Bank. The staff are friendly and efficient and very knowledgeable in what they do. I would highly recommend this bank to anyone looking for a trustworthy banking facility.