What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
3250 S Virginia StReno, NV 89502
My experience started with a call, answered by Angel, about a coupon for my daughter's oil changes. His customer service skills were amazing and bo…
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
BEWARE!! These guys are THIEVES!!! After Burning Man in SEPTEMBER, I took my $300,000 RV to Nick at High Desert Mobile Detailing and his PARTNER Sam checked me in. I gave him strict instructions to not go into any of the compartments outside and to Not go in any cabinets or drawers inside the RV. He even wrote it onto the contract. He said it would be 1 day to complete the job but it took a day and a half. When i picked up my RV, everything was stripped inside. They stole ALL of my food, drinks, snacks, alcohol plus they stole my computer, GoPro, light saber, New Art work that was purchased at the Oregon eclipse festival, they stole all of my expensive sunglasses, they stole my medical marijuana and my $700 glass bubbler, they stole clothes, expensive cologne, they stole 2 of my expensive watches, DVDs, and much more...Til this day, 2 months later, I still find more items that went missing. This was such a horrible experience. Nick promised me to refund me my money but has continuously put me in the back burner. He has never reached out to me and every time i reached out to him, he has some lame excuse each and every time. He does not take care of his customers and is not a man of his word. He really believes his contract will protect him in court but i have 6 witnesses and his partner who was also there during the time of thief. Nick and High Desert Mobile Detailing are cons and I will do everything in power to shut him down to prevent this from happening to anyone else. DO NOT USE THESE GUYS!!
TERRIBLE.....we are proceeding legally.Never leaked any fluid when I brought it in and now it leaks oil, took it back to have them fix it and they wouldn't . JIMMY no longer fixes the cars, the new young guys are turning the name into a chop shop garage, Save yourself the hassle and working with people with no credibility.
we are a small business and we paid for their mistakes, and man did we pay, they sent us the wrong parts and we paid for them to be shippped back to them , then they would not refund us our money, they refused to be fair to us when clearly it was their mistake for not sending us the correct parts in the first place. in the end they kept our money and they never were able to get us the right parts. we then went to Currie Enterprises and found exactly what we needed with no problems. BEWARE! , If they make a mistake you will pay for it, no exceptions. and it is because of that policy that this 1 star is well deserved.gorilla custom motors
Solved my Explorer's electrical problem in less than 10 minutes. Very good job. The shop is small, but he knows what he is doing.
We have taken my sons Subaru to Silver city break and alignment twice now. I have to say Scott is the best mechanic I have ever met. He takes the time to explain to us what the problem is. When he repairs the vehicle ,It never exceeds what it should be. The first time we took it there , he repaired the clutch. We haven't had any problems with it. I have never done one of these reviews. I really feel this business deserves five stars. Scott is an honest great mechanic and I would highly recommend this shop. When we take our car there we feel it's in good hands. Scott knows what he's talking about.
I took my car to the Reno Sears Auto Center to have the tires rotated and balanced because the car had a high speed shimmy. The balancing wasn’t done and the car still had a high speed shimmy on the way home. I brought my car back two days later to have them do the balancing work that wasn’t done the first time. When I picked up the car the second time, there was a large crack in the front windshield. This was not there when I dropped the car off. I showed the manger the cracked window. I also noticed that the car had 29 more miles on the odometer than when I dropped it off – so they had taken it for a long “test” drive. The manager asked me to call Sears Customer Relations - which is actually a third party claims administrator that is outsourced to Sedgwick Corporation. I called Sears Customer Relations (Sedgwick Corporation) and opened a claim. A few days later the claims associate called and told me I could go prove my case in court because the Reno Sears Auto Center was disputing the damage. Wow! I’ve been a loyal Sears customer since 1969 and I’ve never been treated like that by Sears or by any business. I’ve also never filed a claim against any business. I sent a detailed email to their third party claims associate indicating that I would be more than happy to take them to court. They paid for the repair in full - but not without a fight. They also left 2 lug nut covers off which they replaced but I had to make a separate trip to pick them up. In all, I had to make 3 trips and the car still has a high speed shimmy. I’m not going back. I recommend that you do not take your car to Sears Auto Center in Reno for any automotive work. If you do, make sure you take pictures of the entire car before you drop it off. You’ll need them. See the pictures of my cracked windshield in the “Gallery” section for the Reno Sears Auto Center.
End of April 2014 I was told I needed a new radiator to the tune of $752. I kept an eye on the fluids and after having to add 2 gallons of antifreeze to the radiator over 4 months I took it back for them to look for a leak (9/16/14). Had the unpleasant luck of having Don (#647479) degrade me while being there. After ignoring what I was saying and me finally YELLING at him to listen to what I had to say (5 minutes of me telling him I put in a total of 2 gallons on coolant)...they took it back for a pressure check. After a few hours Don dragged me back there and told me to LOOK where it's leaking. I'm 5'4" my truck is a Chevy k1500 Silverado. Told him I can't see where he's pointing. He said the radiator is fine but it's the intake manifold valve gasket that needs replacing for $354. Told him can't afford that and to give me my truck back. Since I know all about the gasket (had a problem with our car) I knew to look for any signs of coolant mixing in with the oil, there never was any.Put in another 2 gallons of antifreeze until I saved the money up to take it to a real garage. Then yesterday (12/01/14) steam is coming out the front. The whole right side of engine had coolant spewed all over it. Was near Tires Plus on Pullman/Prater and they popped the hood and saw immediately what the problem was. THE TOP RADIATOR HOSE WASN'T TIED BACK and the alternator chewed a hole into the hose! SEARS DID NOT TIE BACK THE RADIATOR HOSE. It wasn't the intake manifold it was their incompetence by not securing the hose. Tires Plus tied down the new hose, flushed the radiator, checked the oil for coolant, and did another pressure check. The intake manifold gasket was not leaking, nor coolant in the oil. Not only did I have to pay Sears $752 for a new radiator (hoses too) but I had to shell out $264 for a new hose and radiator flush. Stay away from Reno's Sears Auto Center.
We and my sister have used the services of this company for brakes and other problems that have popped up, and they seem to do everything well.Friendly service and fairly priced, not bad when you are talking about vehicle repair.
I've spoken to Scott in person and over the phone a few times and he is always patient, professional and helpful. I received an estimate and am looking forward to having the work done to get my vehicle repaired here. Thank you and I'll be seeing you soon.
Best Quality of ServiceNick's Automotive is the best place in Reno if you want to get a good quality of service with a reasonable price.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.