Working for Dennis Baird is a soul crunching endeavor. He is a rotten man who lies to his customers and abuses his employees. He has demonstrated countless times that he has absolutely no reguard for people's clothes or belongings. He once yelled at me for a clothing item not being bagged, but was not phased when a pen in a pocket ruined customers clothes. He is a fake who cares about all of the wrong things. He prefers to work with the philosophy of: Do everything super fast and "clean up" the messes you make after. If you are an employee that actually tries to take the time to do things right, he will torment you, yell at you, tell you that you do insignificant work, and treat you like you are the dumbest person he has ever met. He told me once he goes to church every Sunday, I don't think that is going to do it for you soul Mr. Baird.
The owner has complete disregard for his employees, and customers. DENNIS, is his name. His carelessness to properly condition his machines(to save money) has put one of his employees in the hospital. Dennis refused to do workers compensation for her, and still does. Not only this but he harasses and Bullies his employees, and he lies to his customers. This person needs to get what's coming to him.
VERY poor customer service. The owner accused me of trying to scam the company because the receipt showed that someone had picked up my clothes, when in reality nobody picked them up. The owner finally went and looked where they would be if the computer was wrong and there they were.The owner was extremely RUDE, CONDESCENDING, and UNPLEASANT.He wasted more than 1 1/2 hours of my time. DON'T give your business to this company. Take your business to another dry cleaners. There are obviously some serious internal problems with this one!
These guys are amazing! They stand by their work and provide quality customer service. The owner is friendly and they offer a pick up and delivery option.
I don't dry clean often but when I do I choose Bairds. I don't have to get out of the car,I'm always greeted kindly and have prompt helpful service.
Every one who has issues with this company please call Dennis Baird on his personal cell phone 18013694081
I took an expensive, custom tailored shirt here to be cleaned, and they lost my shirt! It had my initials monogrammed into the fabric, so it should be easy to match the shirt to the owner, but it is nowhere to be found. I have tried but not been successful in my attempts to contact the owner. I was told by the employees that I would not be reimbursed for my custom tailored shirt, but that I should buy a shirt from Costco and I would be reimbursed for a that, but not for the original shirt, which was very expensive and had only been worn once. Do NOT take your nice clothes here, they will not be there when you go to pick them up!
Made a Assassins greed costume for my son. The thing cost me a lot of money. took it in the loosed the cuff to the costume. That thing had $50 in buttons on it. The guy was so rude about it and claimed I was accusing him of stealing. No!! not even the case I accused him of being unprofessional and unorganized. How do they just loss other peoples things.
Veldons cleaners is THE best for dry cleaning--and I dry clean everything. They personally care about the deadlines in my life and are accommodating even if it is my lack of planning! Impeccable service and customer service.
Been a long time customer of Bairds and everything's been great for years. Simply logged in to see what their Saturday hours were and couldn't help but notice the nearly impossible odds that found nothing but one star ratings from anonymous user names and just felt like I should throw Bairds a bone since it's clear someone is trying to slander them. The drive through is so convenient and they get ring around the collar out of everything. I don't know who the owner is but I assume it's the older gentleman I see there from time to time. He's always been totally kind and quite normal. It's just dry cleaning folks. I can understand a negative experience from time to time. But surely that would be balance out by at least some people who had a decent experience. It's the sabatoge by someone or a competitor that I disagree with. We all know what's going on here.