The people that work at this Publix (Canopy Oaks) are terrific, very nice, willing to help you out in many ways. Props to Debbie and others at the Pharmacy, who without their help, I would never figure out the hows and whats of medicine & insurance.BUT, there are two bad issues with the store, it's prices and the crowd. Canopy Oaks Publix has the highest prices on most of the items there (very few exceptions), plus they make so it hard to save...BOGOs are the only real deal. The bulk of the rest of the "sale" items require a higher outlay than Walmart regular prices. And make sure what you have is the actual item on sale, there is a lot of "narrowing" where you think you have the product on special but it is not the right size!!! And then there is the crowd from "On Top of the World". When that nearby retirement housing development's residents set upon the store, it is a madhouse!!! The cry over the PA "All store personal to the front" is heard often. And trying to get around the "Walking Dead" is utterly impossible. And if you have (like I do) a handicap parking permit, forget it, rarely is one open! And don't THINK of parking in the golf cart spots!!!
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Great staff and service , transferred my rx there and was more than pleased, they even had the old time cough medicine I needed thank you EP.!!!
Lincare was contacted by the doctor's office concerning a wheel chair for my wife. After a few days I contacted them and they claimed no orders. I contacted the doctor's office again and orders got resent. Another week goes by no contact by Lincare. I contact Lincare again, once again they claim no ordrrs. I have used this doctor for years and if they say orders were sent they were. I go to the doctor's office the next morning, they show me the records and the receipt for the orders, plus they resend the orders for the third time. I call Lincare and again the clerk says no orders. I explain what is going on and the fact that my wife is undergoing treatment for cancer and needs the wheel chair due to the cancer supposedly mestaticizing to her hip. She acts like she doesn't care. I go a couple days later and but the wheel chair out of pocket. My next recourse is to contact my insurance company and inform them of the poor performance of the people they contract with
This is the best pharmacy that I've dealt with in Ocala.. You get personal service and if you have questions Sally is more than happy to help you.. Been doing business with them for many years and will never change..I've dealt with Walgreens and CVS in the past.. You don't get the personal service like you do at 17th street..Thank you Sally and Staff for many years of great service..
I have stopped in this pharmacy on three occasions and did not find the staff to be professional, courteous or respectful in offering assistance on two visits, and definitely did not readily offer assistance on the third visit, it took a while shockingly. That is no way to run a business successfully....I never want to set foot in there again, EVER, even though the item I need can be found there. I would MUCH rather take my dollars elsewhere.
Was told medicine was ready yesterday. Came to get it and said he needed to finish filling the prescription. I said I needed to go and what time they were open until. He said I could have them filled already talking to you and was rude. No wonder they are going out of business.
9/19/16 My wife & I have used Bitting's for over 8 years and never had a problem - they are prompt in filling RX and if they have to order the RX its very fast -- the people we have dealt with are always friendly & helpful. We will continue to use Bitting's despite the one negative review-- We rate it 5-starSJ Bird 9/19/16
THE STAFF AT 17TH STREET HAS THE BEST CUSTOMER SERVICE EVER THEY ANSWER PHONE ON FIRST RING WITH REAL PERSON THEY KNOW MY NAME WHEN COME THROUGH DOOR AND THEY COMPOUND MY PET AND MY PRESCIRPTION QUICKLY AND CALL ME WHEN IT IS DONE EARLY
If you ever go in there and see a lady about 50 with blonde hair... she is the rudest person ever!! the only one you can like is the sweetest black lady(sorry I do not know her name) I will never ever step foot into that place again... she was even rude to her fellow workers and never said please or thank you to them.. just demanded!!!
the worst pharmacy I've ever been to... the lady was very rude she didn't know what she was talking about, she didn't want to fill my prescription, me and my family will never go there again Walgreens is so much better to fill your prescription