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Four tips for keeping yourself and your vehicle safe while you wait.
11100 Burbank BlvdNorth Hollywood, CA 91601
This place was great! I got my brake pads and rotors replaced. The employee was very knowledgeable and helpful. He didn't try to up sell me At all a…
7908 Lankershim BlvdNorth Hollywood, CA 91605
From Business: Operational since 1950, Schiro's Collision Repair has been providing collision and auto body repair and painting services. Based in North Hollywood, Calif., the f…
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
I had the worst problem with David today then I've ever had with another mechanic. First of all, I used him about a year ago to fix a smog check problem & then to pass my test. Everything went well & I was happy with the price/service. 3 months ago, I went to David because my radiator was leaking. He put in a new radiator, new hoses & filled the radiator with freon (or so he said). One thing that bothered me, however, was David's bazaar sense of humor. On both occasions - the smog test passing & replacement of the radiator - when he called me to tell me my vehicle was ready to be picked up, his first words to me would be, "I have bad news for you". This always startled & concerned me as he'd then launch into a much greater problem with my car than what I'd brought it in to him for. Only upon realizing I was upset with this news would he then say, "Ha Ha, I'm just kidding you're car's fine now!" I thought this "trickery" was odd & unprofessional but I just let it go. I returned to see David again, today, because it appeared my car was leaking water; I wasn't sure about the problem, it could've been a hose that broke. Either way, it would drive just fine until I had to go long distances. At which point, the temperature gauge would spike just before I turned off my car & the idle would be high, as well (at about 2 rpm). When I took my car to David, it was for him to check and see if there were any leaks. He told me to leave my car there which I did. However, before leaving him I said, "When you call me later, please give me the news just straight. Don't pull my leg and tell me my car's falling apart, etc.." I made a note that he appeared surprised & bothered by my request. None the less, I Uber'ed home since I only lived 5 minutes away. I hadn't even arrived home yet when David called me. His first words were, "I have terrible news for you & it's serious, I'm not kidding." What he said next was surreal and hard to believe, he told me that my car couldn't be fixed, that's how extensive the problems were. Then he ran down a list of repairs it would need: (1) new radiator - although he'd just replace the radiator 3 months ago (2) a new head gasket-huh?!?!? (3) a valve job (4) new fans (what?!).... beyond that point I wasn't even listening to him, I was calculating the "damages" in my head. I had the uber driver turn right around & take me back to David's shop & I hadn't even been gone 5 minutes yet. I was even more shocked when David starts to tell me that I'd barely make it back home in such a busted up car & should sell it to the first person who wanted it for $500. Then he said to me, "Of course, I do have a friend & if your credits at least 650, he can get you a good deal on a new car with low payments." I mean, my head is reeling with all this shocking information at once. He gave me a form to sign but didn't suggest I read it. He said, "This form is for you to agree not to SUE me for giving you bad news!" I signed it since he stated I didn't owe him for the diagnosis. I immediately drove it to another mechanic for a second opinion. He tested EVERYTHING and found: no problem with the fans, head gasket is fine (following a test he did), the radiator MIGHT have a problem; it appears it's an OLD radiator which had freon added to it (meaning, David never replaced the one he was supposed to have 3 months ago but he DID take $300 from me); no need for a valve job..... The ONLY thing wrong with it was that I'd been filling the car's radiator overflow tank with too much water and the drainage value was releasing the excess water on it's own. NO PROBLEM WITH MY CAR!!!I am so horrified & appalled at David's lack of professionalism and dishonesty that I am going to open a complaint with the BBB so that they can determine what his previous business experiences have been like with others. He told me it was now worthless; I have no idea why I had this horrifically unexplanable, bazaar experience w/him today.
I HAVE A 1994 F350 CREW CAB THAT I HAVE BEEN HAVING EXTENSIVE WORK DONE IN 2014-2016. MGR. RICK SINCE 1-2-16 HAS BEEN OVER THE TOP FANTASTIC, CARING, CONCERNED FOR MY SAFETY AND OVER ALL A GEM OF A HUMAN BEING. HE WILL BEND OVER BACKWARDS TO HELP ANYWAY HE CAN. HE RUNS A WONDERFUL CREW AND WILL MAKE SURE ALL GOES WELL. CHECK YELP FOR ALL THE 5 STAR RATINGS. TAKE IT FROM THIS SENIOR CITIZEN, YOU CAN'T GO WRONG. TELL RICK THAT DEBBY AND BIG RED SENT YOU.
I've Had my share of bad lucks but this time I nailed it. I got by far the best experience that I could imagine. They go above and beyond any other body shops I've ever been to. The owners are super helpful and will go out of their way to make you happy. Their warranty is great and they did an amazing job on my car.
This wasn't the greatest tire experience, but they got the job done and all went well! It was busy and they needed more help!
I came in with a very damaged car and they gave me a thorough, and extremely reasonable estimate. Not only were there no surprise costs, but they did the work quickly and far exceeded my expectations. Would highly recommend this body shop.
high prices poor job he things he is the only one around. not going there any more. one advice to everybody. if it is not an emergency try going to los angeles its way cheaper than this boso
I've used them twice and can't say enough about their service. Exceptional repairs, everything explained from drop off to pickup. They have always given me an expected finish date and actually finished ahead of time. Employees are wonderful and if they tell you they're going to call, they do. They also hire a lot of returning vets.
I took my car here to address a recall and also got a smog check and alignment. The staff were very professional and did not try to upsell me on a service i didn't need. As a woman, auto repair places can be pushy or try to scare you in to buying something.. I didn't get that feeling at all from here. I was told I need new brakes but they did not try to sell me anything, they just let know for safety reasons. I highly recommend this place for major Honda repairs.
Great and friendly customer service. Super convenient and fair priced!!! Came to my place of business because I could not step out.
Hi, this review and comment about this place is after several services that I required of so called auto smart service. I can tell you that if you don't want to get rubbed keep away from this place...Every time I brought my car to this place for mechanical service, my vehicle ended up have another problem that did not have before...one time we settle a price for transmission installation and I ended up paying yet more...they are very good at sucking money from your wallet. This job I was told would be done in two days, it took two weeks. I was so frustrated every day I would come to ask if my car was ready the mechanic would tell me tomorrow, I notice that when another customer would come in the place ask for tires for example, my car was put away and to the job for the tires. You know why they do this right? They don't want to let go that money, meanwhile your car is staying behind...In the same transmission work, the next day when checked the trans underneath they didn't change the seals and they were leaking. See they don't want to spend any money on new seals they want all profit. They give you a guarantee for three months, they don't care if the transmission is broken down the fourth month. If you know of a good mechanic around this area let us know and keep this people in business, and run away from places like this one which don't care about you as customer nor your vehicle, but how to get to your wallet...I'm up for mechanics who make an honest buck. Unfortunately there aren't many around...
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.