Is it normal for a walk-in to be charged with $180 cut and dyed? Or is that a rip off? I mean the hairstyle was ok, since it was my first time ever getting my hair chopped off, and style etc. a lot ppl told me afterward it was a ripoff from the owner who did my hair.. well lesson learned. P.S I haven't been back in over six months and I finally had the courage to tell my experience with the pricing.
I JUST LOVE THE PLACE ���� AND PAULETTE AMAZING ,,I HAVEN'T BEEN THERE IN A WHILE ,I PLAN TO RETURN.EVELYN...
I highly recommend Capture Salon. Hector and Alex are amazing. I had given up on my hair after having treatments for cancer, but they have given me hope and a new outlook. Hector took the time to listen, really listen and hear my concerns and the problems I was having with my hair. After our conversation he went to work and literately transformed my hair into something beautiful. Hector really made me feel like a whole woman again. Thank you just doesn't seem to be enough.Hector and Alex also took the time to talk and offer support. They are both truly amazing people. The entire staff in the salon are professional and provide great service. Thank you Hector and Alex the world needs more people like the both of you.
My cancer treatment was causing my hair to thin, to the point where it was time to consider a wig. I didn’t know quite where to start, with so many options and prices to choose from. I was concerned about it looking natural, and being affordable.Hector made it a painless process. From the first visit, he took the time to explain different options, including how to care for my existing hair, and what type of look I was going for. He then located a wig that matched my needs, and did a beautiful job styling it.My hair looks so good now, some of my friends who are not cancer patients want to get one!As others have said, Hector is not just a great stylist, but his upbeat and empathetic personality actually takes a difficult life moment and makes it a fun experience.I highly recommend Hector to anyone is considering a wig. You will leave the salon looking and feeling great!
I have been having eyelash extensions for the past 18 months at various salons and was delighted to find a great salon offering the service in New Haven rather than having to travel as far as New York to find a good enough service. Hector Cruz did a magnificent job of applying natural looking lashes that were well applied and the perfect length for my eyes. This teamed with a mini make over made me leave the salon feeling fantastic. Hector Cruz really knows his trade and this means you are never disappointed when leaving the salon, and always can be reassured you will leave looking fabulous. Can't rate him highly enough!
Losing my hair created enormous angst until I walked into Capture Salon and met Hector Cruz. Hector is an upbeat and empathetic stylist who cared and shared. Alex, the creator of Capture, provides a comfortable and private room for consultations. During my first visit with Hector we (including a friend) talked about options and suggestions; the second (also with a friend) was to try on the pieces that Hector had ordered; and, my third visit (by that time I was so comfortable with Hector, no friend required) was to have my head shaved and my new hair and styled while on me. All these visits were complimentary. Having the opportunity to meet several other women at Yale who Hector and Capture helped, my experience is not singular-we all had a comforting and uplifting experience. I hesitate to say I enjoyed the visits but it is true, I went through the process feeling cared for and special and most especially beautiful.
I absolutely love going to capture salon. I have bounced from salon to salon. I was recommended to Hector Cruz by a good friend and I will never go anywhere else or to anyone else. I always leave completely satisfied. I have always had to "get used" to my new hair cuts and colors, until now. It is a great feeling to walk out of the salon LOVING my new look.
This place is gorgeous! They opened recently but did a bang up job fixing up the place. First class! I went around 5pm on a Thursday and parking wasn't too bad. That's the only negative I found, if you consider that a negative - limited parking. I walked in with extra-long scraggily hair. I had serious split ends going on. Between school and work I hadn't had a haircut in over 2 years. I was nervous to lose length but I also knew it would just get worse if I didn't get all the split ends off now (some split almost halfway up the shaft)!Hector Cruz confirmed this for me and made me feel comfortable with it. He did a FANTASTIC job. My hair went from long, thick, wavy, frizzy and split to medium-long and totally healthy. He used a PH balancer which did wonders. Is this an upscale place? Totally. But you get what you pay for and honestly, I thought it was a great value (that's coming from a girl who has gone to SuperCuts all her life). Everyone was super friendly and I felt really comfortable, which was surprising because I usually feel out of place in upscale places. Bonus: Hector works with cancer patients! That was really awesome to me. I want to grow out my hair to donate to Pantene Beautiful Lengths now! If you want to support a great cause like that this is totally the place to go. I know this probably sounded like an advertisement (I swear it's not - I'm a teacher, haha) but I will definitely be going here from now on (and more often than once every 2 years)!
I had a wig consultation with Hector Cruz today and he was FABULOUS! He made a very anxiety-inducing experience of choosing a wig due to hair loss from chemotherapy, an easy and pleasant experience. His knowledge of hair and wigs, and his empathy for cancer patients made him the perfect person to guide me through this experience.
I have had terrible luck in New Haven finding a good stylist, so it has been about 8-10 months since my last terrible haircut. But this morning, after a few not-so-subtle comments from a friend about my desperate need of at least a trim, I decided to suck it up and try a new place. Capture had great reviews on Yelp and I walked passed the beautiful building many times a week and was curious. I called and got an appointment within a few hours with Hector Cruz. He RULES. So professional, warm, efficient and he gave me the first good haircut I have had in YEARS. He listened to what I wanted and delivered the goods. The salon itself if absolutely gorgeous and inviting and they are very accommodating. I would recommend this place, and definitely Hector, to any and all of my friends.