Urgent Care: What to Know, When to Go »
We needed an ear, nose and throat specialist, but the wait at our HMO was two weeks. What now? An emergency room seemed like overk…
1190 S Naper BlvdNaperville, IL 60540
From Business: With providers on-site daily, MedSpring offers urgent care services and treatments for common illnesses and injuries, including respiratory infections, allergies,…
We needed an ear, nose and throat specialist, but the wait at our HMO was two weeks. What now? An emergency room seemed like overk…
I am thoroughly impressed with my experience at Doctors Immediate care. I had fallen on some stairs and injured my right hand. I was afraid that I had a fracture in the elbow. I found this clinic close to my job and made my way for a doctor’s visit. Upon my arrival, the receptionist (a nice and pretty girl) asked me to fill out some paper works. The waiting area was spotless and stylish, with all the modern facilities like comfy couches, cable T.V and interesting books to read. Rarely I have seen such kind of facilities in any doctors office. Almost five minutes later a nurse came in and guided me on the way to the exam room. She was friendly enough to ask me about the injuries. I approached Dr. Olivia and she was awesome. After a friendly conversation with her, she did a careful examination of my right hand. Then she decided to do an x-ray. The x-ray was in the next room and the nurse guided me throughout the process. It took almost five minutes. After confirming that there was no fracture, I was sent home with a sling and instructions on what to do next. What I liked about them is they did everything on time without making anyone wait long. It was almost thirty minutes in between I checked in and out. Everything is well managed. From the x-ray boy to the doctors, everyone maintained a good professionalism. I’ll definitely continue to make visits here in the future.
I called to DIC walk in Clinic to make an appointment ahead for my daughter who was suffering a bronchitis infection. First,we went to see our family pediatrician, but when the condition didn’t heal and worsen over time we thought it better to come DIC Urgent care. Upon arrival, we needed to wait for a few moments as the waiting room was full of patients. It was very neat and clean with well furnished sitting arrangements. Almost after fifteen minutes wait, a nurse came and took the vitals of my daughter. She was very affable and made my daughter please while answering her questions. All of their stuffs maintains a professionalism while interacting with patients. Perhaps it was the best of DIC, I had ever seen in any urgent care facility. Within another five minutes we had been taken to see the doctor. Dr. Riyaz, one of the best person I have ever met. He was very professional at his job and careful about treating his patients. He asked my daughter a few questions and she spoke to him in a very friendly manner without any sign of nervousness. He was trying to get the root of the cause. After a careful and thorough examination, he prescribed some medication with a dose of antibiotics. And this proved effective for her to get well soon. My experience with DIC was good and I recommend it to everyone for any urgent care need.
Hands down the best doctor experience ever. This urgent care really exceeded my expectation. Persistently I was suffering cough and after two days I couldn’t endure anymore without looking for an urgent care. This walk-in clinic was just 1 mile away from my residence and thought of giving a try on my way to work. It was about 8.50 a.m in the morning and I reached without making any prior appointment. That day it seemed busier as other patients were waiting for their turn. After the formalities in reception was over I headed to waiting room. Thanks to the nurse who came forward to offer me a face mask when I was coughing uncontrollably. To my surprise, I was called to see the doctor within five minutes and a nurse ushered me to another room where I met doctor Amir. He made appropriate inquiries about my condition and referred some test. And by the end, called in a prescription that was sent directly to my local pharmacy. Also asked me for a FREE follow up if my condition didn’t improve within two days of using medications. The whole process took approximately 30 minutes and I was back to my work after taking medicines from the local CVR that was ready immediately. That was really GREAT and I would recommend this walk-in clinic for everyone who wants comfortable as well as quick urgent care service.
I was in need of urgent medical care for a painful sinus infection. After a brief search this was the only clinic I found that can be reached within a few minutes from my area. It was night 8 and I didn’t want to wait until morning, so, decided to give it try. Called out in advance to make an appointment.Upon entering I was greeted and welcomed by the receptionist and she took all the information. I needed to wait for five minutes; the waiting area is nice, complete with a bathroom, TV, seating and magazines. I have health insurance and, so far as I can tell, don’t have any issues with any of the billing. I was called in within 5 minutes. My vitals were taken; everyone seemed to be very careful about their patient. The nurse asked me some questions and told I was meeting the doctor within a few minutes. Dr Humaira came in and introduced herself, she asked me several questions about the infection and the period how long I was suffering. His behavior was very pleasant that made me feel ease and comfortable in explaining my trouble. She quickly confirmed the infection and wrote a quick prescription. The entire process didn’t take more than half an hour and I was out of the door. Their staffs are very quick and efficient. It was a good experience ..i highly recommend it..
I recommend DIC for their effectiveness in treating patient and professionalism they maintain in customer service. I hate making appointments at regular doctor because of long hours of waiting. So, I brought my mother to their clinic for she was suffering some badly infected wounds on her legs. Upon our arrival, the smart looking front office lady greeted us. Being completed the light paperwork’s we were waiting for a few moments. The facilities are modern and clean with nice sitting arrangements in the waiting room. After a short wait, a good looking nurse guided us to see the doctor in a treatment room. We approached Dr. Andrea. She was very professional and friendly. She took a thorough medical history of my mother and asked some questions. After a brief medical examination she explained everything succinctly what she was doing. She gave some advice about how we can keep away such kind of infections in future. She took great care of my mother. We are satisfied with the care we received from their staffs and doctor. They were very quick as we hardly had to wait more than 45 minutes in their clinic. All the facilities are modern and comfortable. I highly appreciate and recommend DIC for any urgent care need and wouldn’t hesitate to go back in the future.
Their urgent care facility really deserves appreciation. (^_^) Medical attention is excellent, the staffs and doctors are very professional and friendly, the parking, clinic and the decor are all really fantastic. I came to DIC because a friend brought me. Before it, I had a terrible experience in some other urgent care center. I was having severe dehydration and was in truly bad shape. So, we made our way to DIC urgent care on Friday morning. We parked easily and didn’t have much trouble with the light paperwork in getting into the waiting room to see a doctor. Within a few minutes of our arrival, a nurse came and took my vitals. The first thing that impressed me about them was their attentiveness in patient care. We didn’t have to wait anywhere for more than five minutes. Dr. Humaira came and she took his time to listen to me. She was a very friendly women and within the entire conversation I felt like if I was talking to a person who I knew for long. She was able to give me an IV right away. She explained everything how the medicine would go.. the follow up etc. Very nicely and made me feel comfortable. Her medication proved very effective for me and hopefully I am never in that situation again… !! (^_^) (^_^)
I was suffering sinus infection and was needed to get it checked immediately. I heard of this walk in clinic located nearby to my area from my friend, but when checked on yelp found several negative reviews. First, I was skeptical to go there, but my friend convinced me and decided to give a try as it was hard to find any clinic open at 8 p.m. I called up to make an appointment and they were ready to take me in. When I arrived at their clinic I the receptionist made me feel welcome and within five minutes a nurse took me to an examination room. Doctor Hatem was thorough and he had good knowledge. He listened to me to diagnose the problem and after a brief examination wrote down the prescription. His way of treating was very nice and he was not a kind of doctors who made their patient feel rush and want to get rid of them as soon as possible.My health is first concerned for me and I feel more protected with the treatment. When I arrived, I felt the office is very clean and fresh and from the registration to doctor everyone was professional. I don’t know what others issue is but for me this clinic was an excellent model of healthcare and I feel those negative reviews were not justified as far as my experience is concerned.
It was a serious case of strep throat and I was unable to get an appointment with my PCP because he was out of town. After searching on the web I found this nearby walk-in clinic and thought of giving them a try. I had a really great experience. It’s a great place if anyone urgently needed to see a doctor. They keep their clinic open from 8 am to 10 pm Monday through Sunday. That is great and even after office hour you can see a doctor if you’re feeling sick. You don’t need any necessary appointment to be seen by a doctor. I was feeling lousy and was really desperate to see a doctor. I went without an appointment and was able to be seen within 10 minutes. The clinic was spotless, clean and nice. They had all the facilities to test and diagnose at the spot. Doctor Hatem was very nice and personable. He took my medical history and found a solution to have me out of the strep with some antibiotics. This really worked out and after two days of using the prescribed medication I felt much better. I had one complaint in billing that they charged higher despite of my insurance being within their network. Nevertheless, I had a pleasant experience and I recommend this if anyone is looking for fast and effective treatment.
I came here yesterday evening to check out an ear infection. I chose this because it was the nearest urgent care to my home. Called a cab and reach within 10 minutes. I walked into their office without pre appointment as they accepted walk-ins. The woman in the reception, very soft spoken and kind greeted me and asked for my id, insurance card and other relevant documents, I filled few papers. The office was so clean and neat. Waited for almost 15 minutes, but they kept updating me about the wait time. I was called by a nurse and she ushered me to another room to see the doctor. Till then the doctor was not present there, but she informed me that he will be reaching soon. Doctor Amir came and asked me about my concern . He was knowledgeable and straight to the point. He knew exactly what he needs to do to get me relief from pain immediately. He gave me the information I needed and told me to wait for the nurse with a prescription for my medications. Within a few minutes I got my prescription and was out of their clinic. Except the long wait time, everyone totally made me feel good, appreciated and important as a patient. Overall experience with this clinic, being my only first visit; I was very pleased.
Excellent care ! Incredibly fast! Thank you guys for your great service.. This was my second time I drove to their clinic. But another good experience. I wanted to have some relief from the rashes I developed in my right hand. Upon my arrival the smart looking front office girl, greeted me, as always she did. Filling the light paperwork It was a few minutes of wait in the waiting room. I understand they had lots of patients on that day. It was pleasure to meet Elizabeth again, the nurse whom I met on my first visit. She did recognize me and asked hows my health. She took the vitals as she usually did and asked me to wait for the doctors, who was about to arrive. It was my first meeting with Dr. Smith. Very courteous and helpful with patient.He listened to my concerned and asked some questions. He doubted as it could be due any outside infections. After a careful examination he wrote up the prescription that includes a cream and antibiotics to clear out the infections. It was not more than half an hour I spent in their clinic and I was on my way to home after getting the prescribed medicine from the local CVR. Thanks again for their well attentive and comfortable service. Keep up the good work...