Days Inn by Wyndham Atlanta/Southlake/Morrow

I've stayed here twice on the third floor and the rooms were fine but during my most recent and last stay here our room was on the ground floor and it was in very poor condition. The drywall near and on the ceiling was in bad shape in numerous places and there was mold scattered all over the upper part of the walls throughout the room, especially in the bathroom area around the shower and mirror. Not only was the room a health hazard, but the shower barely drained, the lamp shades were yellowed, the phone was covered in stains, and to top it all off there was a dead spider in the bathroom. There were a good amount of TV channels, though.



When I went to get waffles that tasted off from the disappointing continental breakfast with watered down juice I asked the front desk clerk who turned out to be the manager about getting a partial refund for the room but he told me that was impossible since I didn't complain earlier and had already stayed in it the entire night. I then asked him if he could give me Wyndham Rewards points for my stay and he thought that I wanted to check out and with yet even more attitude said I couldn't do that since I was bringing breakfast back to the room.



Once it was time to check out I asked another front desk attendant about getting a partial refund for the room's problems and she asked if I had talked to someone earlier and when I said yes she informed me that I had talked to the manager and that she could not override his decision and there was nothing she could do. I was surprised that I had talked to the manager earlier since he was so rude, but if you have any issues whatsoever with your room you better alert the front desk immediately and then experience the pleasure of moving from room to room until you hopefully find a good one or forget about ever getting your problems resolved or even some of your hard-earned money back.