My car was towed to this company per dps i had gotten stranded on the side of the road and they towed it next day went in to try to get my vehicle back the guy in the Front named matt fucking dick went into my vehicle to look for the registration he came back and told me i couldn't get it because my name wasn't on the registration which is understandable but my name is on the title he sworn up and down my title wasn't in the car he lied because the lady after hours found it i got there before 5 took so long that he kicked us out at 5 i was so pissed he was very rude and nasty I've heard im not the only one who has complained about Matt! He's been reported but no actions are never taken this man really makes the company look bad he can't keep getting away with this stuff he needs to be fired i want to thank devon the after 5pm lady so much for making it possible to get my truck back matt did all he could for me not to make it happen once again ive heard he does this all the time i will be reporting this company to the bbb
Serving the Mesa Area.
From Business: National Truck & Trailer Repair, Truck Breakdown Roadside Assistance, Heavy Duty Towing, Commercial Truck Tires Nationwide U.S. and Canada 24 Hour Any Where Any T…
My truck needed a new muffler and catalytic converter. Luis and his mechanic were able to put a new muffler and catalytic converter for half the pr…
Strategic towing towwed my car by mistake and wanted me to come and pick it up. They said they could not deliver it to me til the next day. Don't tow someone's car who wasn't at fault and do nothing courteous to help them.
Completely rude staff. I was in a car accident the day before. The officer that arrived to the scene called them to get my car. The guy who showed up to tow my car was actually pretty nice. But the people in the office are another story. I couldn't get to them till almost 4:45pm (because they are so far out there!). The very rude worker informed me that If it took him until 5 to get my info and whatnot that they would charge me a $46 fee to get items from my car, which would've taken me 2 seconds. Unfortunately I had left my registration in the car. The guy took his sweet time getting it, resulting in him not returning till almost 4:55. My registration had lapsed 6 days prior to this (which I was going to renew the night I got in the accident). But of course since they had been expired for 6 days the extremely rude man in the office would not let me get anything out of my car. Sadly my car is a total loss. My insurance is going to be selling it for scraps. He told me to pay for my tags on my total loss of a car and then maybe I could get my stuff. Who is going to renew their tags on a totaled out car? Since I now no longer have a car, I couldn't afford it if I wanted to. I have never been treated so badly or rudely. They should look into hiring employees that don't have power trip issues. I would never recommend them or use them by choice.
If I could give zero stars I would! Called for a tow and waited in the 110 heat for over 2 hours. When we called to find out where the driver was. We were told they would contact him and call us back. No phone call, and now they won't answer our calls. Clearly they care a great deal about their customers. It's bad enough that our vehicle broke down but to be treated like this? Wouldn't recommend them if my life depended on it.
These guys are on the ball! Friendly and knowledgeable! I needed help relocating a car. They are also affordable.
I went several automotive shops due to my AC stopped working and I was told the AC compressor was bad and needed to be changed and that it would cost me $1200, today I took my H2 to Allens Automotive and they did the diagnostic, found out the fuel pump relay was bad and AC overcharged by a lb, instead on $1200, it cost me $97.65! Eric and this shop is so honest, I recommend this shop to everyone! They could have charged me the $1200 but HONESTY! You guys have a loyal customer! Thanks again!
If they impound your vehicle you do not have to pay ( Lean Release) they have stolen your vehicle theft with out means call your local police department let them know they will not released vehicle they will confirm this...don't sign anything.. And thank Jeff Dumb....
AAA sent them to us on Thanksgiving night. Short wait, efficient loading of the car. Friendly operator named Aaron, dropped the car at the dealer and us near our home that he had to pass on his way back to base. Good ending to be thankful for.
fast professional response, affordable, fast service, thanks, on the road less than 1hr. Jeff Templin
I was over charged by this company and they were over an hour late from the time they gave me on the phone. Terrible service I wouldn't recommend using these guys.